Senior Associate - Accounts Payables
sutherland
Customer Service Consultant - Biggest Telecom Account
About this role
Company Description
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.
Job Description
- Act as a front-line interface with US customers
- Role involves responding to customers over the phone and resolving their inquiries.
- Work remote from anywhere inside Egypt after 6 Months
- Maintaining the customer experience and providing the best image to the company.
- Provide excellent customer service to inbound callers.
- Solve customer concerns.
- Sell client products & offers.
Offered Package:
- Attractive Packages + Sales bonus scheme + Overnight Shift Allowance.
- Social Insurance and Private Medical Insurance Coverage.
- Fun team activities
Working conditions:
- 2 Days off per week
- Rotational shifts.
- 9 working hours including 1-hour Break.
- Transportation for Night and Overnight Shift
Qualifications
- Fluent in English C1 is a Must
- Graduates, Dropouts are welcome to apply.
- Alexandria resident is a must.
- Egyptian Nationality is a must.
- Having ex. in Call Centre (English Account) is preferred.
- Soft and communication skills.
- Males & Females
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Customer Service Consultant - Biggest Telecom Account position at sutherland?
The salary for this Customer Service Consultant - Biggest Telecom Account role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Consultant - Biggest Telecom Account position at sutherland located?
This Customer Service Consultant - Biggest Telecom Account role at sutherland is based in Alexandria, Alexandria, Alexandria Governorate, Egypt, Alexandria Governorate, eg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Consultant - Biggest Telecom Account role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Consultant - Biggest Telecom Account role at sutherland.
How do I apply for the Customer Service Consultant - Biggest Telecom Account position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Consultant - Biggest Telecom Account job at sutherland posted?
This Customer Service Consultant - Biggest Telecom Account position at sutherland was posted on Aug 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Consultant - Biggest Telecom Account
sutherland
You'll be redirected to sutherland's official application page on SmartRecruiters.