Customer Service Associate
lalamove
Customer Service Associate
lalamove· Philippines
About this role
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.
About the job: This Customer Service Associate role is one of the most important positions in our company as you have the most touch points with our customers and drivers. You’re expected to answer every call and be our Lalamove ambassador. Our customers and drivers’ excellent experience solely depends on you.
This role will require you to be comfortable with answering the customer’s and driver’s queries with an open and patient mind. It is important that you provide excellent customer service in a timely manner.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Associate position at lalamove?
The salary for this Customer Service Associate role at lalamove is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Associate position at lalamove located?
This Customer Service Associate role at lalamove is based in Parañaque, Metro Manila. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Associate role at lalamove full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Associate role in the Philippines department at lalamove.
Which team or department does the Customer Service Associate at lalamove belong to?
This Customer Service Associate position is part of the Philippines department at lalamove. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Associate position at lalamove?
Click the "Apply Now" button on this page. You will be redirected to lalamove's official application portal hosted on lever where you can submit your application directly.
When was the Customer Service Associate job at lalamove posted?
This Customer Service Associate position at lalamove was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Associate
lalamove
You'll be redirected to lalamove's official application page on Lever.