Customer Service Assistant

Company Description

At IGL4US (Innovation Growth Line for Us), we are dedicated to transforming the way businesses innovate, grow, and connect with technology.
We specialize in creating intelligent software solutions designed to simplify recruitment, optimize business processes, and empower organizations to reach their full potential.

Our approach blends innovation, strategy, and technology to deliver systems that drive measurable impact. Whether through job platform integrations, automation tools, or AI-driven systems, we help companies bridge the gap between ideas and execution.

We believe innovation should be meaningful — built for us, for collaboration, and for the future of work.

Job Description

IGL4US is seeking a professional and personable Customer Service Assistant to join our team in Baton Rouge, Louisiana.

In this role, you will support customers with general inquiries, provide accurate information, assist with day-to-day service requests, and help ensure that every interaction is handled professionally and efficiently.

The ideal candidate is a strong communicator who enjoys helping people, works well in a team environment, and can remain organized while managing multiple responsibilities.

Responsibilities

• Respond to customer questions and general service inquiries.

• Provide clear, accurate, and professional information to customers.

• Assist customers with requests, concerns, and basic issue resolution.

• Maintain organized and accurate customer records.

• Follow up on customer requests when necessary.

• Coordinate with internal departments to help resolve customer needs.

• Maintain a professional and welcoming approach during customer interactions.

• Support administrative and operational tasks related to customer service.

• Identify opportunities to improve the overall customer experience.

• Follow company procedures and service standards.

• Assist team members with additional responsibilities as business needs evolve.

Qualifications

Additional Information

• Competitive salary of $33,000 – $36,000 per year

• Full-time employment

• Career growth opportunities

• Professional development opportunities

• Opportunity to strengthen customer service and communication skills

• Supportive and collaborative work environment

• Opportunities to take on additional responsibilities as the company grows

• Training and ongoing skill development

• Stable professional environment

• Opportunity to build long-term career experience