Customer Service Agent
About this role
Role overview
Remote Recruitment is hiring a remote Customer Service Agent to support a UK-based employer from South Africa. You'll be the friendly first point of contact, helping customers by phone, email and chat. This is a fully remote role working 09:00–17:00 UK time (11:00–19:00 SAST).
Key responsibilities
- Respond to customer queries by phone, email and live chat
- Resolve issues promptly and follow up where needed
- Log interactions and update customer records
- Escalate complex cases to the right team
- Help improve the customer experience with feedback
What you'll need
- Experience with customer service or support roles
- Familiarity with helpdesk or CRM software
- Patience, empathy and clear communication
- Clear written and spoken English
- A reliable home internet connection and quiet workspace
What's on offer
A salary of R13,000 – R16,000 per month, fully remote work, UK business hours, and a supportive team that cares about customers. Apply through Remote Recruitment today.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Agent position at Remote Recruitment?
The salary for this Customer Service Agent role at Remote Recruitment is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Service Agent job at Remote Recruitment remote?
Yes, this Customer Service Agent position at Remote Recruitment is remote, with team members based in South Africa, TELECOMMUTE. You can work from home or anywhere in the supported regions.
How do I apply for the Customer Service Agent position at Remote Recruitment?
Click the "Apply Now" button on this page. You will be redirected to Remote Recruitment's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Agent job at Remote Recruitment posted?
This Customer Service Agent position at Remote Recruitment was posted on Jul 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Agent
Remote Recruitment
You'll be redirected to Remote Recruitment's official application page on workable.