Customer Service Agent
alphabeinsightinc
Full time💰 USD 37K–41K
Customer Service Agent
gdifamilyofbrands· Customer Service/Support
About this role
Overview
If you have excellent customer service skills, join the Champion Window team! Champion has immediate openings for experienced Customer Service agents at our Philly office.
The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience.
Shift: 9:00 am to 6:00 pm and 9:30 am to 6:30 pm
Pay Range: $18.00 - $18.50
Responsibilities
*Inbound customer phone calls *Creating and updating service request *Processing Payments *Answer customer questions regarding existing installs and service requests *Resolving minor customer conflicts *Processing online inquiries
* Other duties as assigned
Qualifications
* 1-3 years’ experience working in a customer service, office or call center environment
* Excellent customer service skills both written and verbal
* Strong, accurate data entry skills
* Process focused - structure and consistency is key
* Strong attention to detail
* The ability to successfully work as part of a team
* Self-starter
* Ability to multi-task
* Appointments Plus/CRM knowledge a plus
Champion Window is an Equal Employment Opportunity Employer
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
#INDC
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Agent position at gdifamilyofbrands?
The salary for this Customer Service Agent role at gdifamilyofbrands is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Agent position at gdifamilyofbrands located?
This Customer Service Agent role at gdifamilyofbrands is based in Cincinnati, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Agent role at gdifamilyofbrands full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service Agent role in the Customer Service/Support department at gdifamilyofbrands.
Which team or department does the Customer Service Agent at gdifamilyofbrands belong to?
This Customer Service Agent position is part of the Customer Service/Support department at gdifamilyofbrands. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Agent position at gdifamilyofbrands?
Click the "Apply Now" button on this page. You will be redirected to gdifamilyofbrands's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Agent job at gdifamilyofbrands posted?
This Customer Service Agent position at gdifamilyofbrands was posted on Jun 10, 2024. Apply as soon as possible — early applications are often reviewed first.
Customer Service Agent
gdifamilyofbrands
You'll be redirected to gdifamilyofbrands's official application page on icims.