Customer Service Agent

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📍 bd📍 Dhaka📍 Dhaka, , BangladeshPart time

About this role

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

  • Understanding tickets/cases and solving customer issues
  • Managing SLA and average handling time through quick understanding
  • Able to follow order processing system and internal tools
  • Meet quality targets while maintaining SLA
  • Perform any ad-hoc tasks assigned by the Team Lead / Supervisor

Qualifications

  • To have successfully completed HSC/A levels, is a current undergraduate student
  • Good typing skills. Typing speed 30-50 words per minute
  • Willing to work 6 days and 6 hours per day in different shifts (day/night)
  • Strong in communications skills
  • We are dynamic, candidate needs to be a doer and adapt constantly to many changes

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Customer Service Agent position at deliveryhero?
The salary for this Customer Service Agent role at deliveryhero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Agent position at deliveryhero located?
This Customer Service Agent role at deliveryhero is based in bd, Dhaka, Dhaka, , Bangladesh. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Agent role at deliveryhero full-time or part-time?
This is listed as a Part time position. It is posted as a Customer Service Agent role at deliveryhero.
How do I apply for the Customer Service Agent position at deliveryhero?
Click the "Apply Now" button on this page. You will be redirected to deliveryhero's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Agent job at deliveryhero posted?
This Customer Service Agent position at deliveryhero was posted on Jun 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Agent
deliveryhero
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