Customer Service

Apply Now โ†—
๐Ÿ“ Santo Domingo, DOFULL TIME

About this role

Position: Customer Service Representative

The Customer Service Representative is responsible for providing timely, professional, and high-quality support to customers through phone, email, chat, or other communication channels. This role focuses on resolving inquiries, addressing concerns, and ensuring a positive customer experience while adhering to company policies and service standards.

Key Responsibilities:

  • Handle inbound and/or outbound customer interactions in a professional and courteous manner

  • Resolve customer inquiries, complaints, and issues efficiently

  • Provide accurate information regarding products, services, and policies

  • Document interactions and update customer records in the system

  • Follow communication scripts and quality guidelines when applicable

  • Meet performance metrics related to quality, productivity, and attendance

  • Collaborate with team members and supervisors to improve customer satisfaction

Requirements:

  • High school diploma or equivalent (college studies are a plus)

  • Strong communication skills (verbal and written)

  • Customer-focused attitude with problem-solving skills

  • Ability to work independently (especially for WFH roles)

  • Basic computer skills and ability to navigate multiple systems

  • Prior customer service or call center experience is a plus

Work Setup:

  • Position available as Onsite or Work From Home, depending on operational needs

  • Schedule and training details will be provided during the interview process

Frequently Asked Questions

Is the salary disclosed for the Customer Service position at Sourcefit?
The salary for this Customer Service role at Sourcefit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service position at Sourcefit located?
This Customer Service role at Sourcefit is based in Santo Domingo, DO. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service role at Sourcefit full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service role at Sourcefit.
How do I apply for the Customer Service position at Sourcefit?
Click the "Apply Now" button on this page. You will be redirected to Sourcefit's official application portal hosted on breezy where you can submit your application directly.
When was the Customer Service job at Sourcefit posted?
This Customer Service position at Sourcefit was posted on Jul 28, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Customer Service
Sourcefit
Apply for this role โ†—

You'll be redirected to Sourcefit's official application page on breezy.