Relationship Manager - Retail Health
USGI Career Portal
Customer Relationship Officer
About this role
Responsible for managing and resolving customer grievances related to health claims operations, ensuring timely resolution and adherence to service standards. Coordinate with internal and external stakeholders, handle escalations, maintain accurate records, and deliver a positive customer experience while meeting regulatory and organizational requirements.
- Manage customer queries related to health insurance claims through calls, emails, and other communication channels.
- Provide accurate information regarding claim status, documentation requirements, and policy benefits.
- Coordinate with internal teams to facilitate timely claim resolution.
- Maintain strong relationships with customers by delivering excellent service and support.
- Handle customer complaints professionally and ensure prompt resolution
- Maintain records of customer interactions and follow-up activities
- Ensure adherence to company policies, processes, and service standards.
Any Graduate from a recognized university with relevant experience.
Frequently Asked Questions
Is the salary disclosed for the Customer Relationship Officer position at USGI Career Portal?
The salary for this Customer Relationship Officer role at USGI Career Portal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Relationship Officer position at USGI Career Portal located?
This Customer Relationship Officer role at USGI Career Portal is based in Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Customer Relationship Officer position at USGI Career Portal?
Click the "Apply Now" button on this page. You will be redirected to USGI Career Portal's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Customer Relationship Officer job at USGI Career Portal posted?
This Customer Relationship Officer position at USGI Career Portal was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Relationship Officer
USGI Career Portal
You'll be redirected to USGI Career Portal's official application page on oraclecloud.