Customer Relationship Executive
Digitide
Customer Relationship Executive
About this role
As our Customer Relationship Executive, you will be the ambassador of Digitide Solutions Limited in the BFSI sector. Your primary role is to deliver exceptional customer service, fostering long-term relationships. You will be the initial point of contact for customers, addressing their inquiries, providing product insights, and offering tailored solutions.
- Handle customer inquiries promptly and efficiently.
- Resolve customer issues and complaints with a problem-solving mindset.
- Maintain a professional and friendly demeanor at all times.
- Build and nurture strong relationships with existing customers.
- Stay updated on industry trends and product knowledge.
- Collaborate with internal teams for seamless operations.
- Provide valuable feedback to enhance the customer experience.
- Ensure data privacy and security during interactions.
- Maintain accurate records of customer interactions and feedback.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and empathy.
- Ability to work independently and manage a high volume of tasks.
- Proficiency in CRM tools and MS Office.
- Knowledge of the BFSI industry and its products (an advantage).
- Problem-solving skills and a customer-centric approach.
- Adaptability to changing customer needs and market dynamics.
- A positive and enthusiastic attitude towards customer service.
- Basic computer literacy and a quick learner.
Frequently Asked Questions
Is the salary disclosed for the Customer Relationship Executive position at Digitide?
The salary for this Customer Relationship Executive role at Digitide is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Relationship Executive position at Digitide located?
This Customer Relationship Executive role at Digitide is based in Kannur, Kerala, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Relationship Executive role at Digitide full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Relationship Executive role at Digitide.
How do I apply for the Customer Relationship Executive position at Digitide?
Click the "Apply Now" button on this page. You will be redirected to Digitide's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Customer Relationship Executive job at Digitide posted?
This Customer Relationship Executive position at Digitide was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Relationship Executive
Digitide
You'll be redirected to Digitide's official application page on oraclecloud.