Customer Relationship Executive

mittalgroup· Customer Relation Management
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📍 Vadgaon, MH, IndiaFULL TIME💰 INR 25K–35K

About this role

Designation - Customer Relations Executive – Farm Experience

Company Profile
Mittal Group is a well-established business group headquartered in Pune, with a diversified presence across real estate, dairy, and farm operations. Mr. Milk, a part of Mittal Group, is committed to delivering fresh, high-quality dairy products while creating meaningful customer experiences through transparency, education, and farm engagement.

Job Location
Mr. Milk Dairy Farm, Talegaon, Pune

Job Summary
We are looking for a warm, enthusiastic, and customer-focused Customer Relations Executive to manage and enhance the visitor experience at our dairy farm. The ideal candidate will be responsible for planning farm visits, hosting customers, coordinating events, and creating memorable experiences that strengthen customer trust in the Mr. Milk brand.

Key Responsibilities
    • Plan, schedule, and conduct customer, school, corporate, and influencer farm visits.
    • Welcome visitors and provide engaging tours covering dairy farming, milking processes, animal welfare, hygiene, and sustainability practices.
    • Build strong customer relationships, address queries, and collect visitor feedback.
    • Coordinate farm events, educational programs, and seasonal activities.
    • Ensure excellent hospitality by managing visitor arrangements, refreshments, and product sampling.
    • Coordinate with Farm Operations, Marketing, Sales, Customer Support, Security, and Housekeeping teams for smooth execution of visits.
    • Capture photos, videos, testimonials, and support marketing content creation.
    • Maintain visitor schedules, reports, feedback records, and promotional material inventory.
    • Promote customer referrals and ensure a memorable farm experience for every visitor.
Qualifications & Experience
    • Graduate in Agriculture, Dairy Technology, Veterinary Science, Hospitality, Rural Management, or any related field.
    • 1–3 years of experience in Customer Relations, Hospitality, Events, Farm Tourism, or Agriculture-related roles.
    • Candidates with practical farming knowledge or a strong interest in agriculture will be preferred.
    • Candidates residing in or around Talegaon will be given preference.
    • Willingness to work on weekends and public holidays whenever farm events are scheduled.
Skills Required
    • Excellent communication, presentation, and storytelling skills.
    • Strong customer service and hospitality mindset.
    • Event planning and coordination abilities.
    • Passion for farming, sustainability, and rural development.
    • Good organizational and interpersonal skills.
    • Basic knowledge of MS Office and Google Workspace.
Salary & Benefits
    • Salary: As per company standards and candidate experience.
    • PF & ESIC benefits (as applicable).
    • Paid leaves and statutory benefits.
    • Career growth opportunities within Mittal Group.
    • Opportunity to work in a unique customer-focused farm environment.

Frequently Asked Questions

What is the salary for the Customer Relationship Executive role at mittalgroup?
The listed salary for this Customer Relationship Executive position at mittalgroup is INR 25K–35K. This is an FULL TIME role.
Where is the Customer Relationship Executive position at mittalgroup located?
This Customer Relationship Executive role at mittalgroup is based in Vadgaon, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Relationship Executive role at mittalgroup full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Relationship Executive role in the Customer Relation Management department at mittalgroup.
Which team or department does the Customer Relationship Executive at mittalgroup belong to?
This Customer Relationship Executive position is part of the Customer Relation Management department at mittalgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Relationship Executive position at mittalgroup?
Click the "Apply Now" button on this page. You will be redirected to mittalgroup's official application portal hosted on keka where you can submit your application directly.
When was the Customer Relationship Executive job at mittalgroup posted?
This Customer Relationship Executive position at mittalgroup was posted on Jul 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Relationship Executive
mittalgroup · 💰 INR 25K–35K
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You'll be redirected to mittalgroup's official application page on keka.