Customer Relations Coordinator

mymvw· Marriott Ownership Resorts, Inc.
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📍 Marriott's Grand ChateauFull time

About this role

Are you looking for a place where meaningful moments are made together?  

 

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Customer Relations, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

 

Where great benefits lead to a life fulfilled. 

  • Competitive Pay 

  • Medical/Dental/Vision/401K opportunities 

  • Travel discounts 

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

*Benefit eligibility will vary by position 

 

As a Coordinator Customer Relations, a typical day will include:  

  • Communicates with preview tour customer via telephone before their scheduled arrival and tour date.  

  • You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. 

  • Provides detailed information about property amenities.  

  • Engages customers in conversation regarding their stay, property services, and area attractions/offerings.  

  • Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival.  

  • Addresses customers' service needs in a professional, positive, and timely manner.  

 

Guest Experience and Company Standards 

  • Welcome and greet guests and anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills. 

  • Always follow company policies and safety procedures. 

 

To Become a Coordinator Customer Relations:  

  • Available to work a flexible schedule to include weekends and holidays. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

  • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. 

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Frequently Asked Questions

Is the salary disclosed for the Customer Relations Coordinator position at mymvw?
The salary for this Customer Relations Coordinator role at mymvw is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Relations Coordinator position at mymvw located?
This Customer Relations Coordinator role at mymvw is based in Marriott's Grand Chateau. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Relations Coordinator role at mymvw full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Relations Coordinator role in the Marriott Ownership Resorts, Inc. department at mymvw.
Which team or department does the Customer Relations Coordinator at mymvw belong to?
This Customer Relations Coordinator position is part of the Marriott Ownership Resorts, Inc. department at mymvw. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Relations Coordinator position at mymvw?
Click the "Apply Now" button on this page. You will be redirected to mymvw's official application portal hosted on workday where you can submit your application directly.
When was the Customer Relations Coordinator job at mymvw posted?
This Customer Relations Coordinator position at mymvw was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Relations Coordinator
mymvw
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