Customer Onboarding Intern

smartlyio· People
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📍 New York, New York, United States

About this role

Smartly is excited to kick off applications for our Fall 2026 Internship Program!

Are you interested in paid social advertising and helping customers successfully launch on a new technology platform? As a Customer Onboarding Intern at Smartly, you’ll gain hands-on experience supporting the team responsible for guiding new customers through their onboarding journey.

You’ll work alongside our Onboarding Managers to create customer-facing materials, analyze campaign performance, build reporting views, and support campaign and feed setup. This is a great opportunity to strengthen your paid media and project-management skills while learning how a global technology company brings new customers onto its platform.

As a Customer Onboarding Intern, you will…

  • Assist Onboarding Managers with customer onboarding projects and day-to-day deliverables
  • Create and update customer-facing presentations and onboarding materials
  • Help build reporting views and organize performance data
  • Support campaign analysis and identify key insights
  • Assist with campaign and product-feed creation
  • Track project timelines, deliverables, and follow-up items
  • Collaborate with internal teams to help keep onboarding projects moving forward
  • Support more advanced customer onboarding projects based on your paid media experience

We are looking for you if you are…

  • A full-time senior, or recent graduate from an accredited four-year college or university
  • Pursuing a degree in Marketing, Advertising, Business, Communications, or a related field
  • Familiar with paid social advertising through coursework, internships, or professional experience
  • Experienced with platforms such as Meta, TikTok, Pinterest, or Snapchat—preferred but not required
  • Organized and interested in developing your project-management skills
  • Comfortable working with data and creating presentations
  • Detail-oriented, proactive, and eager to learn
  • A strong communicator who enjoys collaborating across teams
  • Legally authorized to work in the United States without sponsorship

This internship is paid at $20 per hour and will be approximately 30 hours per week from October 6 through December 17, 2026.

#LI-Hybrid

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.


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Frequently Asked Questions

Is the salary disclosed for the Customer Onboarding Intern position at smartlyio?
The salary for this Customer Onboarding Intern role at smartlyio is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Onboarding Intern position at smartlyio located?
This Customer Onboarding Intern role at smartlyio is based in New York, New York, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customer Onboarding Intern at smartlyio belong to?
This Customer Onboarding Intern position is part of the People department at smartlyio. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Onboarding Intern position at smartlyio?
Click the "Apply Now" button on this page. You will be redirected to smartlyio's official application portal hosted on greenhouse where you can submit your application directly.
When was the Customer Onboarding Intern job at smartlyio posted?
This Customer Onboarding Intern position at smartlyio was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Onboarding Intern
smartlyio
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