Planning Team Leader
cluthadc
Customer Experience Officer
cluthadc· Community Services Department
About this role
Are you passionate about connecting with your community and creating positive experiences? We are looking for a customer experience superstar to join our Balclutha Community Library Team.
This full-time role is varied and rewarding, with every day bringing new people, challenges and opportunities.
What You'll Do:
- Provide friendly, high-quality library services.
- Assist customers with a wide range of enquires and requests.
- Support customers with digital technology, troubleshooting problems and finding solutions.
- Contribute to library programmes and events to support life-long learning through digital inclusion, creativity and literacy.
- Help maintain a welcoming, safe and well-presented library environment.
- Work collaboratively with the wider library team to deliver great customer experiences.
What you will bring:
- A friendly, approachable and customer-focused attitude.
- Strong communication skills with the ability to connect with a wide range of people.
- Excellent organisation and attention to detail.
- A helpful and solutions-based mindset.
- Genuine interest in helping customers with the willingness to go the extra mile.
- Ability to remain calm under pressure when managing busy periods and changing priorities.
Why Join Us?
You’ll be part of a team that values collaboration, supports one another and takes pride in making a real difference in our community.
If you’re passionate about libraries and learning, this is just the job for you.
For further information about the role, please view the full job description via the following link: Customer Experience Officer - Vacancy Pack
This role will close on Wednesday 21 October 2026, but we will be assessing applications as they are received, so apply now!
Frequently Asked Questions
Is the salary disclosed for the Customer Experience Officer position at cluthadc?
The salary for this Customer Experience Officer role at cluthadc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Experience Officer position at cluthadc located?
This Customer Experience Officer role at cluthadc is based in Balclutha, Otago, New Zealand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Experience Officer role at cluthadc full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Experience Officer role in the Community Services Department department at cluthadc.
Which team or department does the Customer Experience Officer at cluthadc belong to?
This Customer Experience Officer position is part of the Community Services Department department at cluthadc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Experience Officer position at cluthadc?
Click the "Apply Now" button on this page. You will be redirected to cluthadc's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Experience Officer job at cluthadc posted?
This Customer Experience Officer position at cluthadc was posted on Sep 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Experience Officer
cluthadc
You'll be redirected to cluthadc's official application page on bamboohr.