Customer Engineer - Power

Vertiv
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📍 Istanbul, Türkiye

About this role

Vertiv are hiring for a Customer Engineer - Power in Turkey. 
This is a field based role to cover the region but most of the work will be within 2 hours of the Istanbul area. 

JOB DESCRIPTION 

Perform installation, commissioning, preventive maintenance, troubleshooting, and repair activities for UPS and related systems at customer sites, ensuring safe, reliable, and uninterrupted system operation. 

DUTIES AND RESPONSIBILITIES 

  • Perform installation, commissioning, preventive maintenance, troubleshooting, and repair of UPS and battery systems. 
  • Complete scheduled maintenance and service activities in accordance with technical procedures and quality standards. 
  • Diagnose faults, perform necessary measurements and inspections, and implement appropriate technical solutions. 
  • Provide technical support to customers as part of the 24/7 service organization when required. 
  • Carry out service activities in a timely and complete manner while ensuring customer satisfaction. 
  • Prepare service reports, maintenance forms, and fault records accurately and enter them into the relevant systems on time. 
  • Provide customers with technical information regarding equipment operation and basic procedures. 
  • Identify and report technical risks, non-conformities, and improvement opportunities detected at customer sites. 
  • Perform all field activities in compliance with company procedures, quality standards, and Occupational Health & Safety (OHS) requirements. 
  • Travel domestically and internationally as required by business needs. 

 

QUALIFICATIONS 

  • Graduated from a vocational high school, technical college, or university in Electrical Engineering, Electronics Engineering, or a related technical field. 
  • Technical knowledge of UPS and battery systems and related technologies. 
  • Ability to read and understand electrical/electronic circuit diagrams. 
  • Ability to effectively use electrical measuring instruments and technical service tools. 
  • Technical knowledge and field experience in installation, commissioning, maintenance, and troubleshooting. 
  • Preferably 3–5 years of field service experience in the UPS or a relevant technical industry. 
  • Minimum B2 level English proficiency, with the ability to understand technical documentation and communicate effectively. 
  • Strong analytical thinking, problem-solving, and troubleshooting skills. 
  • Customer-oriented with strong communication and teamwork skills. 
  • Ability to work flexible hours and participate in a 24/7 service organization when required. 
  • No restrictions on domestic or international travel. 
  • Valid Class B driving license and ability to drive actively. 

 

#LI-RH1

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com

Frequently Asked Questions

Is the salary disclosed for the Customer Engineer - Power position at Vertiv?
The salary for this Customer Engineer - Power role at Vertiv is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Engineer - Power position at Vertiv located?
This Customer Engineer - Power role at Vertiv is based in Istanbul, Türkiye. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Customer Engineer - Power position at Vertiv?
Click the "Apply Now" button on this page. You will be redirected to Vertiv's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Customer Engineer - Power job at Vertiv posted?
This Customer Engineer - Power position at Vertiv was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Engineer - Power
Vertiv
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You'll be redirected to Vertiv's official application page on oraclecloud.