Customer Engagement Unit Manager
trueml· Collections Operations
About this role
Why Sentry Credit?
After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by joining the TrueML family in 2025. Now, our story continues as we expand our team beyond Everett, WA and into Lenexa, KS; where we can partner more closely with TrueAccord as we revolutionize the debt resolution industry.
About This Role
We are looking for a strategic, results-driven Customer Engagement Unit Manager (Bilingual) to lead and inspire a high-performing team of ~15 Collections Specialists. In this role, you will drive operational excellence and maximize recoveries while keeping the customer experience best-in-class. You will own real-time team operations, mentor your specialists, and directly impact our overall liquidation strategies in a collaborative, compliance-focused environment.
Frequently Asked Questions
What is the salary for the Customer Engagement Unit Manager role at trueml?
The listed salary for this Customer Engagement Unit Manager position at trueml is USD 60K–70K. This is an Full time role.
Where is the Customer Engagement Unit Manager position at trueml located?
This Customer Engagement Unit Manager role at trueml is based in Lenexa, Kansas. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Engagement Unit Manager role at trueml full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Engagement Unit Manager role in the Collections Operations department at trueml.
Which team or department does the Customer Engagement Unit Manager at trueml belong to?
This Customer Engagement Unit Manager position is part of the Collections Operations department at trueml. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Engagement Unit Manager position at trueml?
Click the "Apply Now" button on this page. You will be redirected to trueml's official application portal hosted on lever where you can submit your application directly.
When was the Customer Engagement Unit Manager job at trueml posted?
This Customer Engagement Unit Manager position at trueml was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Engagement Unit Manager
trueml · 💰 USD 60K–70K
You'll be redirected to trueml's official application page on Lever.