Customer Documentation Developer
Nokia Corporation
Customer Documentation Developer
About this role
Customer Documentation Developer independently creates high-quality, user-focused technical documentation for complex Fixed Networks products. Responsibilities include collaborating with cross-functional teams, managing documentation schedules, and delivering web-based content aligned with Agile and DevOps practices, while following structured writing methodologies and corporate quality standards.
- Design and develop high-quality, customer-oriented technical documentation for complex broadband access products, aligning with SDLC, DDLC, and structured writing principles.
- Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines.
- Collaborate closely with cross-functional teams including PLM, R&D, and Test to gather accurate technical information for documentation.
- Develop and maintain documentation and integrate content into web-based publications using Markup (Asciidoc/XML)/Markdown languages
- Use various authoring tools like Arbortext, Oxygen XML, and graphic editors (e.g., SnagIt) based on project requirements
- Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles.
- Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates.
Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability.
You have:
- Bachelor Degree with 7-12 years of experience in technical documentation, preferably in the Telecommunications or Optical Networking domain.
- Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development Life Cycle (DDLC).
- Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., SnagIt, CorelDraw).
Familiarity with Markup languages (like XML, Asciidoc) and Markdown.
It would be nice if you also have:
- Proficient in Python, UNIX scripting, API documentation, and customer-facing technical content creation.
- Experienced in using AI tools to improve documentation quality, consistency, and workflow efficiency.
- Strong knowledge of Agile and DevOps practices, with hands-on experience in Jira, Confluence, GitHub, and content management strategies.
- Excellent communication skills with the ability to quickly learn technologies, adapt to workflows, and manage documentation deliverables independently.
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Frequently Asked Questions
Is the salary disclosed for the Customer Documentation Developer position at Nokia Corporation?
The salary for this Customer Documentation Developer role at Nokia Corporation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Documentation Developer position at Nokia Corporation located?
This Customer Documentation Developer role at Nokia Corporation is based in India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Documentation Developer role at Nokia Corporation full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Documentation Developer role at Nokia Corporation.
How do I apply for the Customer Documentation Developer position at Nokia Corporation?
Click the "Apply Now" button on this page. You will be redirected to Nokia Corporation's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Customer Documentation Developer job at Nokia Corporation posted?
This Customer Documentation Developer position at Nokia Corporation was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Documentation Developer
Nokia Corporation
You'll be redirected to Nokia Corporation's official application page on oraclecloud.