Customer & Commercial Operations Specialist-Shanghai-Y2027 Graduate

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. 

What We Offer

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You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

主要职责

• 支持客户订单、报价、退货及保修业务的日常运营管理

• 跟踪订单执行和交付进度，协调供应链、物流、计划、财务等团队解决运营问题

• 协助关键订单及紧急需求的跟进与升级处理

• 与全球跨职能团队合作，满足客户需求并提升客户满意度

• 按照公司政策和业务流程要求完成相关工作

• 积极参与团队目标达成及持续改善项目

• 参与SAP等企业系统应用、业务流程改进及系统测试项目

岗位要求

• 本科及硕士学历，供应链管理、物流管理、国际贸易、工商管理等相关专业优先

• 具备良好的逻辑分析能力和问题解决能力

• 优秀的英语听说读写能力

• 熟练使用Excel、PowerPoint等办公软件

• 对订单管理、客户服务、供应链运营务领域有浓厚兴趣

• 具备良好的沟通协调能力和团队合作精神

• 学习能力强，能够适应快节奏、多任务的工作环境

• 有SAP、ERP系统相关学习或实习经验者优先

Additional Information

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Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.