Medical Courier Box Truck Driver - Tarzana
accuratecourierservices
Customer Care -Quality Control- Full Time- Second Shift 2p-10p
accuratecourierservices· Customer Service
About this role
Join Accurate Courier Services — Where Every Delivery Makes a Difference
Here we GROW again - due to customer base expansion, we have a need for additional caring professionals!!
Who We Are:
At Accurate Courier Services, we’re more than logistics — we’re a vital link in the healthcare network. As a national leader in medical courier services, we partner with major hospital systems and laboratories to ensure critical specimens, supplies, and equipment reach their destinations safely and on time.
Our Cincinnati operations center is growing, and we’re looking for dependable, detail-oriented Quality Control/Customer Care Representatives (CCRs) who take pride in accuracy, accountability, and teamwork.
What You’ll Do:
As a CCR at Accurate Courier Services, you’ll play an essential role in supporting couriers, clients, and healthcare networks by keeping deliveries on track and communication clear.
This is not a call center job — it’s a fast-paced logistics support role that requires strong coordination, attention to detail, and problem-solving skills.
Your day will include:
Managing incoming calls from healthcare clients to place or update delivery orders. (10%)
Processing and monitoring routed and on-demand medical deliveries. (10%)
Performing Quality Assurance checks to verify timely, accurate, and compliant service. (80%)
Working closely with Operations to resolve issues and ensure all client needs are met.
Maintaining accurate documentation and communication across departments.
What You’ll Bring:
High School Diploma or GED required.
1+ year of customer service or dispatch/logistics experience preferred.
Strong multitasking and problem-solving abilities.
Excellent written and verbal communication skills.
Dependable, professional, and calm under pressure.
Proficient computer skills, especially in Excel.
Flexibility to work some weekends as part of our 24/7 operation.
Schedule:
Full-Time, Second Shift
2:00 PM – 10:00 PM
Some weekend availability required due to our 24/7 operation
Why You’ll Love It Here:
Starting pay: $17.00/hour
Opportunities for advancement — we promote from within
Work onsite in our Cincinnati operations center
Safety-first, drug-free, felony-free environment
Be part of a team where your work directly impacts patient care
Make Your Work Matter
Join a company where precision, reliability, and compassion drive everything we do.
Apply today and help us keep healthcare moving — accurately, safely, and on time.
Frequently Asked Questions
What is the salary for the Customer Care -Quality Control- Full Time- Second Shift 2p-10p role at accuratecourierservices?
The listed salary for this Customer Care -Quality Control- Full Time- Second Shift 2p-10p position at accuratecourierservices is USD 17+. This is an Full Time role.
Where is the Customer Care -Quality Control- Full Time- Second Shift 2p-10p position at accuratecourierservices located?
This Customer Care -Quality Control- Full Time- Second Shift 2p-10p role at accuratecourierservices is based in Sharonville, Ohio, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Care -Quality Control- Full Time- Second Shift 2p-10p role at accuratecourierservices full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Care -Quality Control- Full Time- Second Shift 2p-10p role in the Customer Service department at accuratecourierservices.
Which team or department does the Customer Care -Quality Control- Full Time- Second Shift 2p-10p at accuratecourierservices belong to?
This Customer Care -Quality Control- Full Time- Second Shift 2p-10p position is part of the Customer Service department at accuratecourierservices. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Care -Quality Control- Full Time- Second Shift 2p-10p position at accuratecourierservices?
Click the "Apply Now" button on this page. You will be redirected to accuratecourierservices's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Care -Quality Control- Full Time- Second Shift 2p-10p job at accuratecourierservices posted?
This Customer Care -Quality Control- Full Time- Second Shift 2p-10p position at accuratecourierservices was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.