Provider Relations Coordinator
Limitless Care
Customer Care Delegate
Limitless Care· TPA
About this role
📢 We’re Hiring | Customer Care Delegate Specialist
Location: Downtown, Cairo, Egypt
Limitless Care is looking for a Customer Care Delegate to join our team and ensuring our customers' needs are met with exceptional speed and accuracy.
Role Overview:
You will represent Limitless Care, ensuring our customers' needs are met with exceptional speed and accuracy. Your focus will be on providing high-quality transactional support, resolving immediate issues, and consistently delivering on our brand promise to every member of our community.
Key Responsibilities:
- Inquiry Management: Handle daily customer interactions across multiple channels (Phone, Email, Chat) with a focus on First Contact Resolution.
- Problem Diagnosis: Analyze customer issues to identify root causes and provide tailored solutions.
- Data Entry: Update and maintain accurate customer records and interaction logs in the CRM.
- Standard Escalations: Recognize when an issue falls outside of standard policy and escalate it to the appropriate department.
- Product Knowledge: Maintain up-to-date knowledge of all company products, services, and promotions.
- Fresh graduates or at least 1 year of experience at TPA
- Exceptional communication skills with an empathetic "customer-first" mindset.
- Ability to work accurately under pressure in a fast-paced environment.
- Strong organizational skills and experience with CRM tools.
- A proactive approach to problem-solving
Frequently Asked Questions
Is the salary disclosed for the Customer Care Delegate position at Limitless Care?
The salary for this Customer Care Delegate role at Limitless Care is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Care Delegate position at Limitless Care located?
This Customer Care Delegate role at Limitless Care is based in Cairo, Cairo Governorate, Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Care Delegate role at Limitless Care full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Care Delegate role in the TPA department at Limitless Care.
Which team or department does the Customer Care Delegate at Limitless Care belong to?
This Customer Care Delegate position is part of the TPA department at Limitless Care. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Care Delegate position at Limitless Care?
Click the "Apply Now" button on this page. You will be redirected to Limitless Care's official application portal hosted on workable where you can submit your application directly.
When was the Customer Care Delegate job at Limitless Care posted?
This Customer Care Delegate position at Limitless Care was posted on Jul 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Care Delegate
Limitless Care
You'll be redirected to Limitless Care's official application page on workable.