Customer Accounts Representative
About this role
- Performs order releases, new account set ups, credit investigations, and collection contacts. Provides credit information to customers within specified deadlines.
- Provides company credit services via telephone, internet, email, mail, and fax. Meets specified credit department objectives.
- Process credit applications requests from customers, perform credit search, offer customers with credit term and limit according to policy and procedure.
- Communicates with customers and other departments within Mouser to resolve account issues, pending orders, invoice discrepancies and customer accounts reconciliations.
- Processes Service Orders
- Submit EDI and portal invoices to customers designated paths.
- Determines customer needs and plans. Makes suggestions and pursues customer accounts possibilities beyond customer-initiated requests.
- Processes customer orders through credit processes to meet customer requirements, verifies customer orders are processed through credit correctly.
- Works effectively with customers to collect outstanding accounts and communicates with appropriate personnel regarding potential and existing problem accounts.
- Possesses & familiar with working knowledge of company policies, procedures, and systems.
- Understands and correctly works with multiple currencies.
- Ability to spend most of the time on the phone collecting past due invoices.
- Ability to clear the credit on accounts.
- Recommends accounts for Final Demand Letter and Referrals.
- Assist demonstration of daily work to new member during training
- Responds effectively to very demanding inquiries and complaints.
- Demonstrates effective time management skills.
- Well organized and able to prioritize and manage multiple tasks.
- Supports and participates in company total quality process.
- Professional verbal and written communication skills in English and Native language.
- Bachelor’s degree in accounts / Finance.
- Internal candidates:
- Experience can be a combination of internal and external experience.
- Minimum Highly Effective performance in current role.
This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.
Mouser Electronics, founded in 1964, is a globally authorized distributor of semiconductors and electronic components for over 1,200 industry-leading manufacturer brands. We specialize in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities.Mouser has 28 offices located around the globe. We conduct business in 23 different languages and 34 currencies. Our global distribution centre is equipped with state-of-the-art wireless warehouse management systems that enable us to process orders 24/7, and deliver nearly perfect pick-and-ship operations.
Frequently Asked Questions
Is the salary disclosed for the Customer Accounts Representative position at Mouser?
The salary for this Customer Accounts Representative role at Mouser is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Accounts Representative position at Mouser located?
This Customer Accounts Representative role at Mouser is based in Bengaluru, Karnataka, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Accounts Representative role at Mouser full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Accounts Representative role at Mouser.
How do I apply for the Customer Accounts Representative position at Mouser?
Click the "Apply Now" button on this page. You will be redirected to Mouser's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Customer Accounts Representative job at Mouser posted?
This Customer Accounts Representative position at Mouser was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Accounts Representative
Mouser
You'll be redirected to Mouser's official application page on oraclecloud.