Customer Account Representative

alphabeinsightinc· Management
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📍 Cincinnati📍 Cincinnati, OH, United States📍 OH📍 usFull time💰 USD 47K–52K

About this role

Company Description

Skillbridge Academy is a dynamic organization committed to connecting people with meaningful opportunities while helping businesses strengthen their presence in the community. We believe that success is built through collaboration, innovation, and professional growth. Our team is passionate about creating impactful advertising strategies that drive engagement and deliver measurable results.

 

Job Description

As a Customer Account Representative, you will serve as a primary point of contact for customers, ensuring every interaction is professional, efficient, and solution-focused. You will manage customer accounts, answer inquiries, coordinate with internal departments, and help deliver an exceptional customer experience while maintaining strong business relationships.

Responsibilities

  • Manage customer accounts with accuracy and professionalism.
  • Respond to customer inquiries and provide timely solutions.
  • Build and maintain positive, long-term client relationships.
  • Process account updates and maintain accurate customer records.
  • Coordinate with internal teams to ensure customer needs are met.
  • Resolve customer concerns efficiently while maintaining a high level of service.
  • Monitor account activity and follow up on pending requests.
  • Contribute to team goals by maintaining quality service standards.

Qualifications

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Customer-focused mindset with outstanding problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Professional attitude with a positive, team-oriented approach.
  • Comfortable learning new systems and technologies.
  • Ability to work independently while collaborating effectively with colleagues.

Additional Information

  • Competitive annual salary: $47,000 – $52,000.
  • Professional development and career growth opportunities.
  • Supportive and collaborative work environment.
  • Ongoing training to strengthen your professional skills.
  • Opportunity to work with an organization committed to excellence.
  • Stable full-time position with long-term advancement potential.

Frequently Asked Questions

What is the salary for the Customer Account Representative role at alphabeinsightinc?
The listed salary for this Customer Account Representative position at alphabeinsightinc is USD 47K–52K. This is an Full time role.
Where is the Customer Account Representative position at alphabeinsightinc located?
This Customer Account Representative role at alphabeinsightinc is based in Cincinnati, Cincinnati, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Account Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Account Representative role in the Management department at alphabeinsightinc.
Which team or department does the Customer Account Representative at alphabeinsightinc belong to?
This Customer Account Representative position is part of the Management department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Account Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Account Representative job at alphabeinsightinc posted?
This Customer Account Representative position at alphabeinsightinc was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Account Representative
alphabeinsightinc · 💰 USD 47K–52K
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