Customer Account Administrator

rhe· 8103 Rhenus Warehousing Solutions Lutterworth Limited
Apply Now ↗
📍 Nuneaton, United KingdomFull time

About this role

What You Can Expect:

Shift Pattern is Monday to Friday, 08:30 - 16:30 & 09:00 - 17:00 (30 minute unpaid break)

Key Responsibilities

  • Liaise with customers on a day-to-day basis to provide support and advice on any queries.

  • Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities.

  • Arrange shipping of products, including booking slots, establishing courier, providing driver details and tracking parcels, in accordance with customer specifications.

  • Manage stock movements and transfers via WMS System.

  • Liaise with re-works to plan and cost any pre-retail requirements.

  • Gather data to produce invoices and deal with PO issues when required.

  • Carry out work according to customer requirements or following a plan set by others, working within agreed timescales.

  • Provide guidance, support and informal coaching to administrators and new colleagues. 

  • Ensure tasks are completed in a timely manner to enable the next stage to be carried out.

  • Able to apply vigilance and care in approach to work, judging when and who else to involve

  • Undertake other responsible tasks that may be required from time to time as directed by the needs of the business and/or your Line Manager.

What You Bring:

Skills & knowledge

  • Excellent command of the English language, both written and spoken and good communication skills

  • Advanced Level Microsoft office skills (Outlook, Word, Excel, PowerPoint)

  • Ability to prioritise tasks within a daily work allocation, defined timetable or routine

  • Accurate and reliable

  • Administration and organisation skills

  • Able to work as part of a team as well as on their own

  • The role would suit a person that has had at least one years’ experience in a similar role and environment.

  • Knowledge of the industry

  • Knowledge of principles and practices of organisation, planning, records management and general admin.

Frequently Asked Questions

Is the salary disclosed for the Customer Account Administrator position at rhe?
The salary for this Customer Account Administrator role at rhe is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Account Administrator position at rhe located?
This Customer Account Administrator role at rhe is based in Nuneaton, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Account Administrator role at rhe full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Account Administrator role in the 8103 Rhenus Warehousing Solutions Lutterworth Limited department at rhe.
Which team or department does the Customer Account Administrator at rhe belong to?
This Customer Account Administrator position is part of the 8103 Rhenus Warehousing Solutions Lutterworth Limited department at rhe. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Account Administrator position at rhe?
Click the "Apply Now" button on this page. You will be redirected to rhe's official application portal hosted on workday where you can submit your application directly.
When was the Customer Account Administrator job at rhe posted?
This Customer Account Administrator position at rhe was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Account Administrator
rhe
Apply for this role ↗

You'll be redirected to rhe's official application page on Workday.