CST

sisainfosecยท Customer Success
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๐Ÿ“ Bangalore, KA, IndiaFULL TIME

About this role

Job Description: Customer Success Team (Specialist)
Experience: 3 to 5 Years
Business Requirements
    • Good Communication Skills which include verbal and non-verbal communication skills.
    • Previous Experience in handling multi-geographical clients.
    • Good to have experience in the Cyber Security Domain.
    • Good interpersonal skills and to be a team player.
    • Willing to travel to the customer locations and SISA premises (includes SDC) on-need basis.
    • Strong Learning Curve, ability to understand the requirements and support the customers.
Technical Requirements
    • Hands-on experience in handling the Windows and Linux Servers.
    • Must have experience in the L1/L2 Support/Operations Background.
    • Prior knowledge in handling the IIS configurations and supporting the same.
    • Good to have prior product installations and configurations experience.
    • Ability to understand the customer requirements and support them.
    • Ability to provide walk-through about the product to the customers/end-users.
    • Basic understanding of the Networking concepts.
    • Good to have Cloud Support Experience (Azure, AWS and GCP etc.).
    • Strong Troubleshooting and problem-solving experience.
    • Good understanding of database concepts and hands-on experience in any of the RDBMS databases (Oracle, SQL Server, MySQL, PostgreSQL etc.).
    • Basic understanding about the Load balancers, SSL certificates etc.
    • Strong understanding of data classification, discovery tools, and regulatory compliance (PCI DSS, DPDP, HIPAA, etc.).
    • Basic scripting or SQL knowledge is a plus
    • Create and maintain SOPs, deployment runbooks, and customer-specific implementation documentation.
    • Collaborate with customers to define scanning scopes, schedules, and classification rules.

Frequently Asked Questions

Is the salary disclosed for the CST position at sisainfosec?
The salary for this CST role at sisainfosec is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CST position at sisainfosec located?
This CST role at sisainfosec is based in Bangalore, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CST role at sisainfosec full-time or part-time?
This is listed as a FULL TIME position. It is posted as a CST role in the Customer Success department at sisainfosec.
Which team or department does the CST at sisainfosec belong to?
This CST position is part of the Customer Success department at sisainfosec. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CST position at sisainfosec?
Click the "Apply Now" button on this page. You will be redirected to sisainfosec's official application portal hosted on keka where you can submit your application directly.
When was the CST job at sisainfosec posted?
This CST position at sisainfosec was posted on Oct 13, 2026. Apply as soon as possible โ€” early applications are often reviewed first.

You'll be redirected to sisainfosec's official application page on keka.