πŸ“ Colombia

About this role

The user is responsible to process all back office transactions in US P&C client area namely-Mid term changes, endorsements, Coding, correspondence etc.
Primarily responsible for processing transactions as per the SLAs outlined by the client
Ensure that all the transactions are processed as per defined and documented desktop procedures
Ensure that the assigned targets in accordance with SLA are metΒ 
Ensure that the quality of the transactions is compliant with predefined parametersΒ 
Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures

Data entry,
Copying information from one screen/source to another
Very low training ,ramp time(Between 0 to 5 days)
Standard processing approach in almost all scenarios
Very low AHT(Between 0 to 5 mins) for processing

Higher Education Diploma with 0 - 2 years of relevant experience

Frequently Asked Questions

Is the salary disclosed for the CSR AV2 16-OCT position at EXL Talent Acquisition Team?
The salary for this CSR AV2 16-OCT role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CSR AV2 16-OCT position at EXL Talent Acquisition Team located?
This CSR AV2 16-OCT role at EXL Talent Acquisition Team is based in Colombia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the CSR AV2 16-OCT position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the CSR AV2 16-OCT job at EXL Talent Acquisition Team posted?
This CSR AV2 16-OCT position at EXL Talent Acquisition Team was posted on Sep 9, 2026. Apply as soon as possible β€” early applications are often reviewed first.
CSR AV2 16-OCT
EXL Talent Acquisition Team
Apply for this role β†—

You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.