CSA
Firstsource
About this role
© Firstsource Solutions Limited l Confidential | March 9, 2021 1
Job Description – CSA Non - v oice Claims & Enrol l ment
Firstsource Solutions is a leading provider of customized Business Process Management
(BPM) services. Firstsource specialises in helping customers stay ahead of the curve through
transformational solutions in order to reimagine business processes and deliver increased
efficiency, deeper insights and superior outcomes.
We are trusted brand custodians and long - term partners to 100+ leading brands with presence
in the US, UK, Philippi nes and India. Our ‘rightshore’ delivery model offers solutions
covering complete customer lifecycle across Healthcare, Telecommunications & Media and
Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 compa nies.
Job Overview:
A claims examiner needs to analyse multiple documents / contracts and decide to pay / deny
the claim submitted by member or providers with respect to client specifications. The claims
examiner should also route the claim to different department or provider / member for any
missing information that required for claims adjudication. The claims needs to be completed
adhering to required TAT and quality SLA.
Key Responsibility:
1. Production, Quality
2. Shift and Schedule adherence
3. Process Knowledge
Key Sk ills :
• Good Communication Skills
• Listening & Comprehension
Reporting Structure:
Sr Executive – Team Leader – Manger Operations.
Success Profile:
Qualification & Experience :
Graduation (Any discipline - 3 years) without arrears.
Frequently Asked Questions
Is the salary disclosed for the CSA position at Firstsource?
The salary for this CSA role at Firstsource is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CSA position at Firstsource located?
This CSA role at Firstsource is based in Bangalore, KA, IN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the CSA position at Firstsource?
Click the "Apply Now" button on this page. You will be redirected to Firstsource's official application portal hosted on successfactors where you can submit your application directly.
When was the CSA job at Firstsource posted?
This CSA position at Firstsource was posted on Oct 8, 2026. Apply as soon as possible — early applications are often reviewed first.
CSA
Firstsource
You'll be redirected to Firstsource's official application page on successfactors.