CS Representative
hcmportal
CS Representative
hcmportal· E51 Greece
About this role
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
We are UPS, the world's largest package delivery company and we are looking for Customer Service & Customer Counter Agent to join our Customer Service department/Head Offices at Koropi (on site job)
Main responsibilities
‣ Handle incoming calls for pick up, track and trace, service guarantees & service
information, export shipments exception and other enquiries, in professional manner,
with objective to provide quality telephone customer service.
‣ Understand UPS service, product, systems and procedures
‣ Identify and record customer concern or issues
‣ Recommend solutions about service concerns to management
‣ Identify potential needs of customers and submit sales leads
‣ Work at the Customers Reception Desk partially and be the first point of contact for our customers providing exceptional service, managing customers' inquiries and ensuring positive customer experience.
Qualifications
‣ Prior experience in customer service will be considered as a plus
‣ Computer skills (CRM systems) and ability to use office equipment are required
‣ Fluency in Greek and English is a must
‣ Be flexible and able to work under pressure
‣ Be Patient, with a Friendly approach and Can-do attitude
‣ Problem solving skills & able to follow procedures
What we Offer:
- Work 5 Days / week: Monday to Friday ( free weekends)
- Competitive Salary
- Private Life & Health Insurance plan (under contract turn to perm)
- Full training to help you perform at your best.
- Opportunities to progress – thanks to our ‘promotion from within policy’
- Discounts on your personal shipments
- Support our employees' wellbeing through Employees Assistance programs
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Frequently Asked Questions
Is the salary disclosed for the CS Representative position at hcmportal?
The salary for this CS Representative role at hcmportal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CS Representative position at hcmportal located?
This CS Representative role at hcmportal is based in GR - ATHENS KOROPI (GRKOP). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CS Representative role at hcmportal full-time or part-time?
This is listed as a Full time position. It is posted as a CS Representative role in the E51 Greece department at hcmportal.
Which team or department does the CS Representative at hcmportal belong to?
This CS Representative position is part of the E51 Greece department at hcmportal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CS Representative position at hcmportal?
Click the "Apply Now" button on this page. You will be redirected to hcmportal's official application portal hosted on workday where you can submit your application directly.
When was the CS Representative job at hcmportal posted?
This CS Representative position at hcmportal was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
CS Representative
hcmportal
You'll be redirected to hcmportal's official application page on Workday.