CRM & Loyalty Manager
Love, Bonito
CRM & Loyalty Manager
Independent Food Company· Customer Services
About this role
Company Overview:
INDEPENDENT is a conglomerate of internationally renowned brands in the food and beverages industry. We are dedicated to delivering exceptional culinary experiences to our customers worldwide. Our commitment to creativity, quality, and community drives us. As a dynamic and inclusive team, we're on a journey to redefine hospitality. If you crave a career where passion meets purpose, Indpt is your destination. Come be a part of something extraordinary – where every role contributes to our flavor-packed success!
Job Summary:
Indpt is seeking an experienced and dynamic CRM & Loyalty Manager to join our Performance team. If you have over 3 years of expertise in CRM and loyalty program management, this role provides an exciting opportunity to shape and optimize our customer engagement strategies. Join us in creating lasting connections with our audience and enhancing their experience across our brands.
Responsibilities:
- Develop, implement, and optimize CRM strategies to enhance customer engagement and retention.
- Oversee the design and execution of effective loyalty programs, ensuring alignment with brand objectives.
- Collaborate with cross-functional teams to integrate CRM and loyalty initiatives with overall marketing strategies.
- Analyze customer data to identify trends, preferences, and opportunities for personalized engagement.
- Implement and manage CRM tools and technologies to streamline processes and enhance efficiency.
- Develop targeted and personalized communications across various customer touchpoints.
- Monitor and analyze the performance of loyalty programs, providing insights and recommendations.
- Implement A/B testing methodologies to optimize CRM campaigns and loyalty program features.
- Work closely with the Performance Sr. Manager to align CRM initiatives with overall business goals.
- Stay informed about industry trends, emerging technologies, and best practices in CRM and loyalty management.
Qualifications:
- Bachelor’s degree in Marketing, Business, or a related field.
- Minimum of 3 years of proven experience in CRM and loyalty program management.
- Proficient in using CRM tools and technologies.
- Strong analytical skills with the ability to interpret customer data and generate actionable insights.
- Excellent communication and collaboration skills.
- Results-driven mindset with a focus on enhancing customer experience and loyalty.
Frequently Asked Questions
Is the salary disclosed for the CRM & Loyalty Manager position at Independent Food Company?
The salary for this CRM & Loyalty Manager role at Independent Food Company is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CRM & Loyalty Manager position at Independent Food Company located?
This CRM & Loyalty Manager role at Independent Food Company is based in Riyadh, SA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CRM & Loyalty Manager role at Independent Food Company full-time or part-time?
This is listed as a FULL TIME position. It is posted as a CRM & Loyalty Manager role in the Customer Services department at Independent Food Company.
Which team or department does the CRM & Loyalty Manager at Independent Food Company belong to?
This CRM & Loyalty Manager position is part of the Customer Services department at Independent Food Company. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CRM & Loyalty Manager position at Independent Food Company?
Click the "Apply Now" button on this page. You will be redirected to Independent Food Company's official application portal hosted on breezy where you can submit your application directly.
When was the CRM & Loyalty Manager job at Independent Food Company posted?
This CRM & Loyalty Manager position at Independent Food Company was posted on Jul 20, 2026. Apply as soon as possible — early applications are often reviewed first.
CRM & Loyalty Manager
Independent Food Company
You'll be redirected to Independent Food Company's official application page on breezy.