CRM Junior Campaign Operator

Teleperformance Spain· AR_CRM_CO
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📍 Madrid, Madrid, SpainFull time

About this role

Responsibilities:

  • Coordinate creation, execution & launch of EDM/PUSH/SMS campaigns that deliver a flawless customer experience through the App, site and landing pages. Understanding the role and characteristics of different communications channels.
  • Drive innovative ideas and solutions in response to customer needs and changing market conditions.
  • Design, execute and evaluate Test & Learn experiments to optimize campaign performance.
  • Provide regular communication with stakeholders, such as the broader marketing team, sales team, country leads and product team.
  • Ensure emails follow organization policies and best practices.
  • Upgrade our email templates using graphics, personalization, and advanced features.
  • Ensure prompt and accurate communication with clients via email to minimize unsubscribes.
  • Bachelor’s degree in Marketing, Mathematics, Statistics, Engineering, Business Administration or a related field.
  • B2 level of English or higher.
  • Experience with Power BI or Google Analytics.
  • Experience managing and leading CRM projects.
  • Experience with email marketing platforms and database segmentation.

Desirable Skills:

  • 2/3 years’ experience in EDM/PUSH/SMS marketing campaigns with a proven track record working with App/site.
  • Strong understanding of EDM/PUSH/SMS principles, triggered email campaign, testing and performance optimization.
  • Expertise in email deliverability (strategies, technology, partnerships, content...).
  • Analytical mind to understand our databases segments and how to build them. Experience in implementing highly targeted and segmented customer communications.
  • Passion for EDM/PUSH/SMS marketing campaigns and how to make them profitable.
  • Obsessive mindset to always do new experiments, AB Test, stay alert to the latest trends, and constantly find new ways to increase ROIs and generate money from our data.

Competencies:

  • Strong analytical profile.
  • Customer- and results-oriented.
  • Proactive and organized.
  • Collaborative mindset with the ability to work effectively with other departments and external partners.
  • Salary: 19.743,59 € gross/year + up to 2.961,54 € gross/year in bonus.
  • Referral Program: Earn up to €2,500 for bringing friends, depending on the language/project.
  • Continuous skill development and certifications.
  • Clear career growth opportunities supported by coaches and a motivating team environment.
  • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Frequently Asked Questions

Is the salary disclosed for the CRM Junior Campaign Operator position at Teleperformance Spain?
The salary for this CRM Junior Campaign Operator role at Teleperformance Spain is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CRM Junior Campaign Operator position at Teleperformance Spain located?
This CRM Junior Campaign Operator role at Teleperformance Spain is based in Madrid, Madrid, Spain. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CRM Junior Campaign Operator role at Teleperformance Spain full-time or part-time?
This is listed as a Full time position. It is posted as a CRM Junior Campaign Operator role in the AR_CRM_CO department at Teleperformance Spain.
Which team or department does the CRM Junior Campaign Operator at Teleperformance Spain belong to?
This CRM Junior Campaign Operator position is part of the AR_CRM_CO department at Teleperformance Spain. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CRM Junior Campaign Operator position at Teleperformance Spain?
Click the "Apply Now" button on this page. You will be redirected to Teleperformance Spain's official application portal hosted on workable where you can submit your application directly.
When was the CRM Junior Campaign Operator job at Teleperformance Spain posted?
This CRM Junior Campaign Operator position at Teleperformance Spain was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
CRM Junior Campaign Operator
Teleperformance Spain
Apply for this role ↗

You'll be redirected to Teleperformance Spain's official application page on workable.