CRM Campaign Manager
Trade Nation
CRM Campaign Manager
Trade Nation· Marketing
About this role
Support the execution of lifecycle marketing programmes that move customers through the funnel: sign-up, KYC approval, first deposit (FTD), first trade (FTT), and ongoing trading activity.
Work within the lifecycle function to build, deploy, and optimise CRM campaigns across email, push and other channels. The role combines campaign execution, journey build, QA, and performance tracking, ensuring communications are delivered on time, compliant, and aligned with business objectives.
CRM campaigns are a key driver of activation and engagement, requiring close coordination with Lifecycle, Product, Data, Sales and Compliance teams.
Key responsibilities:
- Build and execute lifecycle campaigns across activation, retention and reactivation stages.
- Implement customer journeys and workflows in HubSpot including triggers, segmentation and automation.
- Support the design and execution of onboarding, activation, retention and re-engagement programmes.
- Maintain CRM campaign calendars, ensuring campaigns are delivered on time and to brief.
- Ensure campaigns meet compliance requirements, including correct use of claims, disclosures and approvals.
- Ensure all customer communications are compliant across active jurisdictions, adapting messaging and requirements to each regulatory environment.
- Work with the Data team to ensure campaign tracking and reporting are accurate.
- Monitor campaign performance and support ongoing optimisation through testing and iteration.
- Coordinate with Sales and Lifecycle teams to align messaging, timing and customer contact rules.
Key Skills:
- Hands-on experience with CRM or marketing automation platforms (HubSpot).
- Strong understanding of lifecycle marketing and campaign execution.
- Good knowledge of segmentation, triggers and customer journey logic.
- Strong attention to detail and ability to manage multiple campaigns simultaneously.
- Comfortable working within regulated environments and approval workflows.
- Ability to collaborate effectively with Lifecycle, Data, Sales and Compliance teams.
- Competitive salary, and discretionary annual bonus.
- Private healthcare.
- Active Lifestyle allowance.
- Annual leave above minimum entitlement.
- Up to 3 weeks allowance to work in any location.
Frequently Asked Questions
Is the salary disclosed for the CRM Campaign Manager position at Trade Nation?
The salary for this CRM Campaign Manager role at Trade Nation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CRM Campaign Manager position at Trade Nation located?
This CRM Campaign Manager role at Trade Nation is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CRM Campaign Manager role at Trade Nation full-time or part-time?
This is listed as a Full time position. It is posted as a CRM Campaign Manager role in the Marketing department at Trade Nation.
Which team or department does the CRM Campaign Manager at Trade Nation belong to?
This CRM Campaign Manager position is part of the Marketing department at Trade Nation. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CRM Campaign Manager position at Trade Nation?
Click the "Apply Now" button on this page. You will be redirected to Trade Nation's official application portal hosted on workable where you can submit your application directly.
When was the CRM Campaign Manager job at Trade Nation posted?
This CRM Campaign Manager position at Trade Nation was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
CRM Campaign Manager
Trade Nation
You'll be redirected to Trade Nation's official application page on workable.