Crisis Line Counselor

save· 620 - Crisis Response Program
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📍 Fremont, California, United StatesTemporary💰 USD 25+

About this role

About the Role

SAVE is seeking compassionate, mission-driven individuals to join our Crisis Response Team as temporary Crisis Line Counselors. In this role, you'll serve as a lifeline — the first voice a survivor of domestic violence hears when they reach out for help. You'll provide immediate crisis intervention, safety planning, and advocacy to survivors and their children, while working in close partnership with law enforcement, hospitals, and community-based organizations.


Position Details

This is a temporary position with an expected duration of 60 days or less, subject to change based on agency need and budget. Hours range from 8–40 per week. All shifts are evenings, overnights, and/or weekends. Benefits are not included.


What You'll Do

  • Staff the SAVE Crisis Line and respond to calls and texts with empathy, urgency, and confidentiality.
  • Provide crisis intervention, safety planning, and advocacy to domestic violence survivors and their children.
  • Assess client needs and appropriateness for Safe House placement.
  • Connect callers with agency and community resources; advocate on their behalf with service providers.
  • Collaborate with law enforcement, hospitals, and community-based agencies.
  • Maintain accurate records in ETO and contribute to monthly statistical reporting.
  • Support site security, emergency transportation, and overall program operations.

What You Bring

  • Completion of 40-hour domestic violence certification training (certificate required) — or willingness to complete state-mandated training.
  • Coursework in social work, psychology, or a related field, OR at least 2 years of related experience.
  • At least 6 months of experience working with domestic violence issues.
  • Working knowledge of community social services and resources.
  • Comfort working in a crisis-oriented environment and with individuals navigating mental health or substance use challenges.
  • Cultural competency and the ability to work with diverse populations.
  • Bilingual/bicultural candidates strongly encouraged to apply.
  • Valid California driver's license, insurance, and reliable vehicle access.
  • Must pass a background check.
  • Experience with law enforcement, criminal justice, or residential settings is a plus.

Why SAVE?

At SAVE, every shift matters. You won't just be answering calls — you'll be making real-time, life-changing decisions alongside survivors who need someone in their corner. If you're committed to ending domestic violence and ready to show up for your community, we want to hear from you.

 

SAVE is an equal opportunity employer committed to a workplace free from discrimination and harassment.

To apply, please submit your resume and a copy of your 40-hour DV certification.

Frequently Asked Questions

What is the salary for the Crisis Line Counselor role at save?
The listed salary for this Crisis Line Counselor position at save is USD 25+. This is an Temporary role.
Where is the Crisis Line Counselor position at save located?
This Crisis Line Counselor role at save is based in Fremont, California, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Crisis Line Counselor role at save full-time or part-time?
This is listed as a Temporary position. It is posted as a Crisis Line Counselor role in the 620 - Crisis Response Program department at save.
Which team or department does the Crisis Line Counselor at save belong to?
This Crisis Line Counselor position is part of the 620 - Crisis Response Program department at save. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Crisis Line Counselor position at save?
Click the "Apply Now" button on this page. You will be redirected to save's official application portal hosted on bamboohr where you can submit your application directly.
When was the Crisis Line Counselor job at save posted?
This Crisis Line Counselor position at save was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Crisis Line Counselor
save · 💰 USD 25+
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