Crisis Helpline Responder (Lao Speaker)
Intellect· Providers
About this role
Be the Voice That Makes a Difference.
As a Crisis Helpline Responder, you’ll provide immediate, compassionate support to individuals experiencing distress or crisis. Your work will directly contribute to safety, stabilization, and connection to life-saving resources.
This is a remote, part-time role with flexible scheduling. Local language fluency is preferred, but all qualified, mission-aligned candidates are encouraged to apply.
Why This Role Matters
You’ll serve as a lifeline for individuals facing suicide risk, self-harm, and acute emotional crises—making a real, immediate impact every shift.
Responsibilities
- Respond to crisis hotline calls with empathy and professionalism
- Provide evidence-based crisis counseling and de-escalation support
- Conduct risk assessments and arrange emergency services or referrals when required
- Maintain accurate and confidential call documentation
- Develop tailored crisis management and safety plans
- Ensure smooth handovers between shifts
- Dedicate each shift exclusively to Intellect crisis support services
- 1–3 years of helpline experience (paid or volunteer)
- Proven ability to manage high-risk situations
- Emotional resilience and calm decision-making under pressure
- Fluency in Lao; additional languages are a plus
Frequently Asked Questions
Is the salary disclosed for the Crisis Helpline Responder (Lao Speaker) position at Intellect?
The salary for this Crisis Helpline Responder (Lao Speaker) role at Intellect is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Crisis Helpline Responder (Lao Speaker) job at Intellect remote?
Yes, this Crisis Helpline Responder (Lao Speaker) position at Intellect is remote, with team members based in Lao People's Democratic Republic, Remote. You can work from home or anywhere in the supported regions.
Is the Crisis Helpline Responder (Lao Speaker) role at Intellect full-time or part-time?
This is listed as a Contract position. It is posted as a Crisis Helpline Responder (Lao Speaker) role in the Providers department at Intellect.
Which team or department does the Crisis Helpline Responder (Lao Speaker) at Intellect belong to?
This Crisis Helpline Responder (Lao Speaker) position is part of the Providers department at Intellect. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Crisis Helpline Responder (Lao Speaker) position at Intellect?
Click the "Apply Now" button on this page. You will be redirected to Intellect's official application portal hosted on workable where you can submit your application directly.
When was the Crisis Helpline Responder (Lao Speaker) job at Intellect posted?
This Crisis Helpline Responder (Lao Speaker) position at Intellect was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Crisis Helpline Responder (Lao Speaker)
Intellect
You'll be redirected to Intellect's official application page on workable.