Crew Member - Five Guys - City Walk

shamal· Operative / Clerical
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CONTRACTOR

About this role

Overview

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.This role falls under our Five Guys umbrella. As our Five Guys team continues to grow, we’re in search of a Crew Member for our City Walk Dubai Store. In this role you will deliver an exceptional customer experience every time. Crew Members will be trained in different positions in the restaurant. Some of these areas may include Grill, Fries, Hospitality, Expo, Cashier, Preparation, Buns and Dressings

Responsibilities

  • Ensure delivery of the highest level of customer service in a clean and safe environment and attempt to resolve simple customer queries and refer difficult customer queries to Managers.
  • Adhere to brand standards at all times and keeping up to date with Five Guys University courses.
  • Be aware of the goals and targets of the restaurant and actively input efforts to achieve these.
  • Maintain operational and kitchen areas to exceed customer cleanliness and comfort including restocking of workstations, upkeep of restroom and terrace areas, and any other daily cleaning tasks as assigned by the Line Manager.
  • Follow basic essentials - uniforms, grooming and punctuality and strictly follow all food safety, sanitation and hygiene requirements and practices.
  • Use the company cash register accurately and maintains proper control of company assets.
  • Works as a team member to support other restaurant employees with their duties.
  • Carry out any other reasonable task as assigned by the management

Qualifications

Preferred Educational Qualifications And Professional Certifications
  • High School Diploma or equivalent.
 

Experience

  • Minimum of 1 year experience as a service crew or on a similar role, excellent customer service
For more information about Shamal, please visit our LinkedIn page: https://www.linkedin.com/company/shamalholding/  Note: Due to a high influx of profiles, only shortlisted candidates will be contacted

Frequently Asked Questions

Is the salary disclosed for the Crew Member - Five Guys - City Walk position at shamal?
The salary for this Crew Member - Five Guys - City Walk role at shamal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Crew Member - Five Guys - City Walk role at shamal full-time or part-time?
This is listed as a CONTRACTOR position. It is posted as a Crew Member - Five Guys - City Walk role in the Operative / Clerical department at shamal.
Which team or department does the Crew Member - Five Guys - City Walk at shamal belong to?
This Crew Member - Five Guys - City Walk position is part of the Operative / Clerical department at shamal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Crew Member - Five Guys - City Walk position at shamal?
Click the "Apply Now" button on this page. You will be redirected to shamal's official application portal hosted on icims where you can submit your application directly.
When was the Crew Member - Five Guys - City Walk job at shamal posted?
This Crew Member - Five Guys - City Walk position at shamal was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Crew Member - Five Guys - City Walk
shamal
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You'll be redirected to shamal's official application page on icims.