OPS Supervisor
equifax
Credit Investigator - Junior
equifax· 0020 Equifax, Inc
About this role
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
As a Junior Credit Investigator at Equifax, you will be responsible for resolving customer requests and being the key point of contact between the client and consumer. The Credit Investigator position is responsible for acting as a liaison between the client, consumer, and Equifax by resolving customers’ requests. Individual contributors with complete investigations and issue updated or corrected reports to clients. To do this, you will use various methods of investigation including telephone interviews, email contacts, web-based research, faxing contacts, and researching data repositories such as FACT and eOSCAR.
What you’ll do
You will Perform credit-based research tasks ranging from the navigation of automated systems, conducting online research, and performing conference calls between consumers and creditors
- You will utilize experience and expertise to provide insights to operations leadership
- Operate a diverse range of tasks, moving between processes with the mentorship of management
- You will perform clerical, phone, operational or manual work
- You will validate/complete and document requested data through phone, fax or email contact
- Perform document review and audit
- Identify and troubleshoot issues within own scope of work
- Accept stretch assignments provided by management
- In office Monday - Friday 10:30a - 7p
- The hourly rate is $20.00
What experience you need
- High school diploma, or equivalent
What could set you apart
- Call center experience preferred
- Computer skills
- Ability to multitask and work independently
- Credit Experience/knowledge preferred
- Able to problem solve
- Able to communicate effectively
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
USA-UrbandaleFunction:
Function - Fulfillment / OperationsSchedule:
Full timeFrequently Asked Questions
What is the salary for the Credit Investigator - Junior role at equifax?
The listed salary for this Credit Investigator - Junior position at equifax is USD 20+. This is an Full time role.
Where is the Credit Investigator - Junior position at equifax located?
This Credit Investigator - Junior role at equifax is based in USA - Iowa - West Des Moines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Credit Investigator - Junior role at equifax full-time or part-time?
This is listed as a Full time position. It is posted as a Credit Investigator - Junior role in the 0020 Equifax, Inc department at equifax.
Which team or department does the Credit Investigator - Junior at equifax belong to?
This Credit Investigator - Junior position is part of the 0020 Equifax, Inc department at equifax. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Credit Investigator - Junior position at equifax?
Click the "Apply Now" button on this page. You will be redirected to equifax's official application portal hosted on workday where you can submit your application directly.
When was the Credit Investigator - Junior job at equifax posted?
This Credit Investigator - Junior position at equifax was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Credit Investigator - Junior
equifax · 💰 USD 20+
You'll be redirected to equifax's official application page on Workday.