Credit Controller (12m Fixed Term Contract)

tripactions· Finance
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📍 London, UK

About this role

This is a project-based role perfect for someone who wants to build something from the ground up.

Due to our successful European growth, we're launching a new initiative to professionalize and scale our hotel compensation processes. This fixed-term maternity cover offers a rare chance to establish frameworks, processes and systems that will support a multinational operation - and see immediate impact from your work.

You'll be working on a project with newly launched invoicing and collections processes, partnering directly with leadership in Business Operations, AR teams, and Partnerships teams. If you thrive on autonomy, ambiguity, and quick wins - this is for you.

What You'll Do

In Your First 6 Months:

  • Work closely with Business Operations to validate and optimize newly launched invoicing and collections processes
  • Establish robust tracking mechanisms for hotel commissions and partner arrangements
  • Build feedback loops between finance, partnerships, and operations teams
  • Deliver quick wins that demonstrate process improvements and revenue recovery

Core Responsibilities:

  • Collections & Credit Control: Own the collections process for hotel commission partners; chase outstanding payments and resolve queries
  • Process Design: Help map end-to-end compensation flows, identifying bottlenecks and improvement opportunities; document scalable processes
  • Contract Management: Review hotel contracts and validate commissions raised vs. received
  • Stakeholder Management: Build strong relationships with hotel partners and cross-functional teams across multiple countries
  • Data & Reporting: Use BI tools to track performance and provide insights (Thoughtspot or similar)

 

What You Bring

Must-Haves:

  • 3-4 years in collections, credit control, or AR - ideally in a high-growth or scaling environment
  • Process improvement mindset - you can map processes, spot inefficiencies, and design better ways of working
  • Strong Excel skills - v-lookups, pivot tables, data manipulation
  • Independent operator - comfortable with ambiguity and building structure where none exists
  • Excellent communication - you build rapport easily and can influence across geographies and seniority levels
  • Documentation skills - you naturally create clear process guides and handover materials
  • International experience - you've worked across time zones and cultures

Nice-to-Haves:

  • SQL skills
  • Experience with BI tools (Thoughtspot, Tableau, Power BI)
  • Knowledge of travel/hospitality industry or hotel commission structures
  • Familiarity with Onyx or similar travel platforms

 

 

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Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. 

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Frequently Asked Questions

Is the salary disclosed for the Credit Controller (12m Fixed Term Contract) position at tripactions?
The salary for this Credit Controller (12m Fixed Term Contract) role at tripactions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Credit Controller (12m Fixed Term Contract) position at tripactions located?
This Credit Controller (12m Fixed Term Contract) role at tripactions is based in London, UK. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Credit Controller (12m Fixed Term Contract) at tripactions belong to?
This Credit Controller (12m Fixed Term Contract) position is part of the Finance department at tripactions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Credit Controller (12m Fixed Term Contract) position at tripactions?
Click the "Apply Now" button on this page. You will be redirected to tripactions's official application portal hosted on greenhouse where you can submit your application directly.
When was the Credit Controller (12m Fixed Term Contract) job at tripactions posted?
This Credit Controller (12m Fixed Term Contract) position at tripactions was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Credit Controller (12m Fixed Term Contract)
tripactions
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