Creative Content and Design Specialist

MAIN FOCUS: A highly creative individual contributor, the Creative Content and Design Specialist will use multimedia design skills to develop compelling fundraising communications for the Transformational Giving (TG) Team. This position will report to the Senior Director of Strategic Communications and partner closely with the Senior Vice President of Transformational Giving, two Directors of Strategic Communications, and the entire TG team. The position will be responsible for leading the creation of personalized, high-priority communications initiatives that drive transformational gifts supporting pediatric research and clinical care. 

LOCATION: Palo Alto, CA (hybrid). This role is hybrid, with an expectation of working an average of eight (8) days per month in our Palo Alto office; the successful candidate will be based in the Bay Area.

WHAT YOU'LL DO... 

The Transformational Giving team inspires philanthropy among donors with the capacity to make gifts of $25 million+ in support of Lucile Packard Children’s Hospital Stanford and the child and maternal health programs at the Stanford University School of Medicine. To advance this work, our team creates compelling custom communications (proposals, reports, cultivation documents/emails, slide decks, personalized videos/websites, etc.). This role will produce dynamic digital communications that will engage donors in the hospital’s mission and ultimately lead to new gifts.

Reporting to the Senior Director of Strategic Communications, this role will lead digital communications, including graphic design, video filming and editing, presentation decks, photography, web design, and other content creation.

 The compensation range for this role is $105,000-$115,000 annually.

YOU'LL BE RESPONSIBLE FOR...

Digital Communications

• Create, and manage design projects for the Transformational Giving team, in partnership with gift officers, writers, and other team members
• Partner and advise on creative ways to present content beyond a traditional written document; suggest and lead production for new avenues of capturing information that will inspire donors
• These responsibilities will be accomplished through:
• • Collateral Design: Produce visually appealing proposals, white papers, slide decks, and other documents using Adobe InDesign, PowerPoint, and other design tools, with elements such as infographics, timelines, and simple animations
  • Video: Film and edit videos to engage and steward donors and other key stakeholders
  • Photography: Take photographs as needed (professional quality not expected, but should have basic photography skills to capture images that can be used in print/digital communications)
  • Web: Create custom websites to cultivate and steward donors
  • Digital Asset Management: Add final assets to our digital asset management platform
  • Event Design: Create branding for specific events and carry branding through in event collateral design, to include invitations, website, signage, etc.

 Project Management & Cross-Team Collaboration

• Recommend new approaches, procedures, communication platforms, and processes to effect continual improvements in efficiency and quality of products
• Balance multiple projects simultaneously in a fast-paced and busy environment
• Work with partner teams to share resources in order to maximize assets gathered and created and ensure seamlessness of messaging throughout the organization
• Work with print vendors to ensure high-quality execution of print materials/signage
• Maintain positive professional relationships via email, phone, and in person with hospital staff and faculty, donors, and patient families, and maintain confidentiality when needed
• Demonstrate excellent attention to detail and proofreading skills to produce error-free materials

YOU MUST HAVE...

• Bachelor’s degree with 3-5 years relevant experience, or equivalent professional experience
• Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint
• Proficiency in Adobe InDesign / Photoshop
• Proficiency with video editing software and tools (such as Adobe Premiere)
• Proficiency in photography
• Ability to work independently in a team environment and demonstrate ownership and accountability
• Expert design and visual communication skills
• Experience working in a team environment with multiple stakeholders

YOU'LL BE SUCCESSFUL IF YOU EXHIBIT THE FOLLOWING COMPETENCIES…

Creative & Visual Storytelling Excellence

• Translates complex ideas into compelling visual and multimedia experiences that inspire engagement and action.

Strategic Communication & Audience Focus

• Understands audience needs and crafts customized communications that resonate with high-net-worth donors and senior stakeholders.

Project Management & Execution

• Effectively manages multiple high-priority projects simultaneously, delivering high-quality work with exceptional attention to detail.

Collaboration & Influence

• Builds strong partnerships across teams, incorporates diverse perspectives, and gains buy-in through expertise, professionalism, and effective communication.

Innovation & Creative Problem Solving

• Brings fresh ideas, explores new technologies and communication approaches, and continuously seeks creative ways to elevate donor engagement.

Agility & Resourcefulness

• Demonstrates sound judgment, adaptability, and initiative while navigating changing priorities and delivering results in a fast-paced environment.

AI Fluency

• Embraces emerging technologies and explores thoughtful ways to use artificial intelligence to work more effectively, solve problems, and advance team and organizational goals, while exercising sound judgment and maintaining appropriate human oversight.

Working at the Foundation

WE OFFER EXCELLENT BENEFITS & PERKS, INCLUDING…

• Generous leave, including PTO, holidays, Summer Fridays, and a sabbatical (after 7 years of employment) 
• Annual bonus opportunity
• Retirement plan + employer match
• Premium Medical and Dental coverage
• FSA + dependent care FSA
• Employer-paid life insurance
• Legal services plan 
• Commuter Benefits, including CalTrain “Go Pass” Program
• 4-week paid maternity and paternity leave for new parents
• Stipend for home office and mobile phone

WE’RE DYNAMIC…

The Foundation is a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will evolve and grow in accordance with LPFCH's business needs and growth plans. More specifically, the incumbent may be required to perform additional and/or different responsibilities based on the future growth plans for the Foundation.

WE STRIVE TO EMBODY OUR CULTURAL TOUCHSTONES

• Mission-first - We can never lose sight of why we exist and exercise profound commitment to advancing child and maternal health. 
• Good of the whole - We share responsibility for overall results, think of what’s best for the team and organization, and act as responsible stewards of resources. 
• Bold and bendy - We’re unapologetically ambitious for our mission, creative, and take risks by trying new things.   
• Sweat the big stuff - We’re clear on our priorities, calibrating effort and resources to audience and impact; the higher the return, the greater the investment. 
• Make it happen - We’re focused on outcomes and prepared with ideas and solutions for every challenge. 
• Community matters - We prioritize listening to and supporting each other, not just as colleagues, but as people with varied experiences and perspectives. 

EVERYONE BELONGS HERE 

Our Foundation values the unique qualities each of us brings to our team and community.  We take pride in cultivating a workplace where every voice is heard and each of us has the opportunity to achieve our fullest potential—so that together, we can make meaningful impact on the health outcomes for children and their families.  

We are guided by the following principles: 

• Uphold integrity and professionalism in all our actions.
• Foster a welcoming and supportive culture.
• Embrace unique perspectives and contributions.
• Interact with compassion, openness, and an eagerness to learn.

ABOUT THE FOUNDATION 

The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children's Hospital, unlocks philanthropy to transform health for children and families in Northern California - and around the world. Through fundraising and grantmaking, the Foundation drives scientific research, innovation, and policy change that will improve care, advance cures, and reform healthcare systems for this and future generations.