Counselor - Admitting Services Intake
honorhealth
Counselor - Admitting Services Intake
honorhealth· 42 Tempe Medical Center
About this role
Primary City/State:
Tempe Medical Center - 1500 S Mill Ave Tempe, AZ 85281Category:
Healthcare SupportShift:
DayDepartment:
Registration AdmittingDAYS MON-FRI 0730-1600
Great care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY
Ensures patients have coverage for their hospital stay. Obtain complex financial information regarding patients from various sources, notify insurance companies and assist with obtaining insurance authorizations. Handles and tracks payments, special package plan agreements, financial assistance paperwork; assists with obtaining Medicaid applications, alternative financing and verifying coverage from other third party payers in a variety of hospital settings. Secures payment for balances on inpatient and outpatient accounts. Assist Supervisor and Lead with the monitoring of patient financial issues and audit registration regulatory forms for accuracy daily or by shift. Updates financial and demographic information in the ADT system.
ESSENTIAL FUNCTIONS
- Addresses complex financial issues with patients; explains HonorHealth financial policies. Determines point of service amounts due and collects. Obtains signature on all financial documents, include package plan agreements and insurance waivers. Assists with the application process for Medicaid coverage by working with DES office or the vendor assigned to fulfill the Medicaid application. Monitors status of Medicaid applications.
- Performs daily follow up on unverified and pending accounts; ensures that all regulatory forms are completed and signed in a timely fashion. Ensures all demographic and financial information (including insurance verification and eligibility) is on account.
- Monitors authorizations for through dates and updates authorizations as needed. Notifies Case Management of patients that are likely to exhaust their Medicare days. Educates patients regarding rights, obligations and policies. Ensures account is secured or takes necessary steps to do so.
- Performs general cashiering duties as necessary including receiving and posting payments to appropriate patient accounts and/or general ledger account. Prepares receipts, daily bank deposits and batch receipts. Maintains balanced cash drawer.
- Adheres to all third party payer requirements for both government and commercial payers such as DNV requirements, EMTALA provisions, HIPAA and reimbursement criteria. Keeps management informed of all unique situations and problem accounts while identifying opportunities to improve work processes.
EDUCATION
- High School Diploma or GED Required
- Associates Or business school diploma Preferred
EXPERIENCE
- 1 year related experience Required
- 2 years of hospital registration/related field with customer service experience/insurance verification Preferred
LICENSE AND CERTIFICATIONS
We're all in for your career.
Frequently Asked Questions
Is the salary disclosed for the Counselor - Admitting Services Intake position at honorhealth?
The salary for this Counselor - Admitting Services Intake role at honorhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Counselor - Admitting Services Intake position at honorhealth located?
This Counselor - Admitting Services Intake role at honorhealth is based in Tempe Medical Center - 1500 S Mill Ave Tempe, AZ 85281. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Counselor - Admitting Services Intake role at honorhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Counselor - Admitting Services Intake role in the 42 Tempe Medical Center department at honorhealth.
Which team or department does the Counselor - Admitting Services Intake at honorhealth belong to?
This Counselor - Admitting Services Intake position is part of the 42 Tempe Medical Center department at honorhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Counselor - Admitting Services Intake position at honorhealth?
Click the "Apply Now" button on this page. You will be redirected to honorhealth's official application portal hosted on workday where you can submit your application directly.
When was the Counselor - Admitting Services Intake job at honorhealth posted?
This Counselor - Admitting Services Intake position at honorhealth was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Counselor - Admitting Services Intake
honorhealth
You'll be redirected to honorhealth's official application page on Workday.