Customer Service - Makassar
amarbank
Core Banking Specialist
amarbank· IT Operation
About this role
Who are we?
Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in Indonesia. We are also the first digital bank on the cloud. As the first profitable digital bank, we managed to get listed on the Indonesian Stock Exchange.
How did we manage to do that?
We are changing people’s perception of a bank. We believe we are the innovators who combine customer focus principles with creating technology-based impact. We incorporate freedom and flexibility as part of our startup working culture DNA to encourage innovation in creating better financial solutions for the banking industry. We think of ourselves as, ‘A technology company with a banking license’. For this reason, we ‘Act like a FinTech, and think like a Bank.’
How did it all start?
Founded on March 15, 1991, in Surabaya as PT Anglomas International Bank (Amin Bank), the bank was acquired by Tolaram Group and transformed to PT Bank Amar Indonesia (Amar Bank) in 2014. It has then undergone a significant digital transformation to become one of the country's forerunning fintech institutions through its award-winning digital lending platform, Tunaiku.
Our philosophy, mission, and vision
Technology must impact lives, must improve lives. We exist to provide banking to those who ‘need’ and not only to those who ‘want’. Services when provided to those who need at the time of their need brings smiles. Our vision is to bring 200 million smiles.
More about the bank with startup culture environment
Consist of 1000+ people, you will meet people who love to grow, dream big, and actually have fun at the workplace! We provide a great working environment that pushes people to grow outside their comfort zone. People with high drive and ambition find us a very attractive place to work as their career growth matches their own drive and not any staid policies. Thus we hold the honor of being awarded “Best Place to Work in Indonesia”.Recently Amar Bank was awarded as Inspirational Brand from APEA (Asia Pacific Enterprise Awards) 2022. Of course, our innovation won't stop here. So if you would love to be a part of it, have a growth mindset, and are constantly hungry for challenges, we invite you to join us in our journey to ‘Impact Lives’.
Join us today and create #unlimitedinnovations!
Responsibilities
- Melaksanakan pekerjaan dalam rangka mendukung operasional aplikasi core banking beserta pendukungnya (Switching, Card Management System, dll)
- Memastikan dokumentasi dan Administrasi yang dibutuhkan untuk pengelolaan Aplikasi yang menjadi tugas dan tanggung jawabnya telah terpenuhi
- Melakukan Analisa terhadap keluhan dari pengguna dan memberikan dukungan teknis dalam rangka penyelesaian masalah yang timbul, serta memberikan solusi teknikal atas permasalahan tersebut
- Berkoordinasi dengan atasan langsung untuk menjalin komunikasi dengan Vendor untuk langkah-langkah perbaikan yang tidak dapat diselesaikan secara langsung.
- Melakukan implementasi atas setiap permintaan perubahan terhadap Aplikasi dan dilakukan dengan mengedepankan prinsip kehati-hatian
- Bertanggung jawab dalam production support / incident management, serta terlibat dalam pengujian aplikasi (pengujian kode unit, SIT dan UAT), menyarankan peningkatan dalam alur aplikasi.
- Melakukan proses pengolahan data dan backup secara komprehensif dalam menjaga validitas output aplikasi dan BCP/DRC.
- Menjalankan manajemen risiko di satuan kerja yang menjadi bidang tugasnya
- Menjalankan manajemen tata kelola yang baik (good corporate governance) berpedoman pada prinsip keterbukaan (transparency), akuntabilitas (accountability), pertanggung-jawaban (responsibility), independensi (independency), dan kewajaran (fairness)
- Membuat laporan sebagaimana diinstruksikan Atasan Langsung
Requirement:
- Memiliki kemampuan komunikasi yang baik serta mampu berkomunikasi menggunakan Bahasa Inggris secara aktif
- Memiliki pengetahuan atas produk-produk perbankan beserta karakteristiknya.
- Expert dalam pengelolaan Database seperti MsSQL, MySQL dan Query (Pengetahuan di database lain akan menjadi nilai tambah)
- Memahami Cara kerja API
- Memiliki pengalaman terlibat dalam suatu proyek pengembangan sebagai Analyst maupun Tester
- Dapat memahami Analisis data. Mahir dengan excel dan fasih dengan formula excel
- Berorientasi pada Target
- Terbiasa bekerja berdasarkan disiplin timeline
- Mampu menyelesaikan tugas-tugasnya sesuai target
- Teliti dan cermat dalam menjalankan tugas-tugasnya
- Memiliki kemauan mempelajari hal-hal baru yang berkaitan dengan tugas dan tanggung jawabnya
Frequently Asked Questions
Is the salary disclosed for the Core Banking Specialist position at amarbank?
The salary for this Core Banking Specialist role at amarbank is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Core Banking Specialist position at amarbank located?
This Core Banking Specialist role at amarbank is based in Jakarta. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Core Banking Specialist role at amarbank full-time or part-time?
This is listed as a Full time Contract position. It is posted as a Core Banking Specialist role in the IT Operation department at amarbank.
Which team or department does the Core Banking Specialist at amarbank belong to?
This Core Banking Specialist position is part of the IT Operation department at amarbank. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Core Banking Specialist position at amarbank?
Click the "Apply Now" button on this page. You will be redirected to amarbank's official application portal hosted on lever where you can submit your application directly.
When was the Core Banking Specialist job at amarbank posted?
This Core Banking Specialist position at amarbank was posted on Aug 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Core Banking Specialist
amarbank
You'll be redirected to amarbank's official application page on Lever.