Coordinator, Retail Training & Communications

levistraussandco
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📍 Levi Strauss Sao Paulo, São Paulo, BrazilFull time

About this role

Calling all originals

At Levi Strauss & Co., you can be yourself and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. We believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future.
 

About the Job

As our Retail Training & Communications Coordinator, you will play a key role in elevating the employee and consumer experience across our retail stores and franchise network in Brazil. You will lead training, communication and engagement initiatives that enable our store teams to deliver exceptional customer experiences while supporting business growth and operational excellence.

  • Lead the planning and execution of retail training and communication strategies, including learning journeys, onboarding programs, product education and sales capability development for store teams.

  • Manage and optimize retail communication and learning platforms, ensuring content governance, user engagement, reporting and continuous improvement across Brazil.

  • Drive Retail Excellence programs and initiatives, including customer experience, recognition, onboarding, engagement campaigns, mystery shopping and incentive programs that support business and people outcomes.

  • Coordinate national retail events, leadership meetings and franchise engagement forums, partnering with cross-functional teams and global stakeholders to ensure successful execution.

  • Analyze engagement, training and business performance metrics to measure impact, identify opportunities and continuously improve the retail employee experience.

About You

  • 5+ years of experience in Training, Retail Operations, Learning & Development, Internal Communications, Retail Excellence, or related functions.

  • Experience designing and deploying training programs, engagement initiatives and communication strategies for multi-site retail environments.

  • Experience managing learning management systems (LMS), communication platforms or digital learning tools.

  • Strong experience in project management, event coordination and stakeholder management across multiple business functions.

  • Advanced English proficiency, including interaction with regional and global teams.

  • Advanced knowledge of Microsoft PowerPoint and Excel, including reporting, KPI tracking and presentation development.
     

Location

This is a hybrid position based in São Paulo, Brazil. You will be expected to work from the office on designated in-office days, based on business needs and company guidelines.

What We Offer

  • Competitive annual bonus program
  • Medical and dental insurance
  • Meal allowance
  • Mobility benefit
  • Wellhub and TotalPass membership
  • Free therapy, emotional support and legal counseling services
  • Employee discount on Levi Strauss & Co. products
  • Opportunities for growth and development in a global organization

LOCATION

Sao Paulo, Brazil

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.

Frequently Asked Questions

Is the salary disclosed for the Coordinator, Retail Training & Communications position at levistraussandco?
The salary for this Coordinator, Retail Training & Communications role at levistraussandco is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Coordinator, Retail Training & Communications position at levistraussandco located?
This Coordinator, Retail Training & Communications role at levistraussandco is based in Levi Strauss Sao Paulo, São Paulo, Brazil. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Coordinator, Retail Training & Communications role at levistraussandco full-time or part-time?
This is listed as a Full time position. It is posted as a Coordinator, Retail Training & Communications role at levistraussandco.
How do I apply for the Coordinator, Retail Training & Communications position at levistraussandco?
Click the "Apply Now" button on this page. You will be redirected to levistraussandco's official application portal hosted on workday where you can submit your application directly.
When was the Coordinator, Retail Training & Communications job at levistraussandco posted?
This Coordinator, Retail Training & Communications position at levistraussandco was posted on Aug 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Coordinator, Retail Training & Communications
levistraussandco
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