Convention Services Manager
North Point Hospitality· Sales & Marketing
About this role
Why Join Us?
- Free Parking / On Bus Route
- Early Access to Earned Wages
- Medical, Dental and Vision Insurance
- Travel Discounts
- 401K Match
- PTO After 90 Days
- Competitive Pay
What you'll do (mostly this...other duties may be assigned):
- Serve as the main point of contact for clients organizing meetings, conventions, and events.
- Conduct initial meetings with clients to understand their event objectives, preferences, and special requirements.
- Maintain regular communication with clients throughout the planning process to provide updates and gather feedback.
- Created detailed banquet event orders to ensure all clients’ needs are relayed to the banquet management team.
- Coordinate logistical aspects such as room setups, catering, audio-visual requirements.
- Collaborate with internal departments (e.g., banquets, sales, housekeeping) to ensure all client needs and expectations are met.
- Oversee the setup, execution, and breakdown of events to ensure they run smoothly and according to plan.
- Address any issues or concerns that arise during events promptly and professionally.
- Conduct post-event evaluations to gather feedback from clients and attendees.
- Analyze event successes and areas for improvement to enhance future event planning and execution.
- Prepare event summaries and reports for clients and management.
What we’re looking for:
- Bachelor’s degree in Hospitality Management, Event Planning, Business Administration, or a related field preferred.
- Proven experience (typically 2-3 years) in event planning and management, preferably within a hotel or hospitality environment.
- Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Excellent interpersonal and communication skills, with the ability to build rapport with clients, vendors, and internal teams.
- Proficiency in event management software (SalesForce/ Delphi) and Microsoft Office Suite (e.g., Excel, Word, PowerPoint).
- Knowledge of hotel operations and services, including catering, audio-visual, and room setups.
- Professionalism
- Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
- Ability to display a consistently caring and respectful attitude
- Act as a gracious host to guests, vendors and candidates for employment
About North Point Hospitality
North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we’ve worked with big hotel companies like Hilton and Marriott to create these projects. So far, we’ve built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We’re also working on 5 more hotels that are either being built or planned.
We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service. Bring your positive attitude and professionalism, and we’ll help you build a rewarding career!
Frequently Asked Questions
Is the salary disclosed for the Convention Services Manager position at North Point Hospitality?
The salary for this Convention Services Manager role at North Point Hospitality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Convention Services Manager position at North Point Hospitality located?
This Convention Services Manager role at North Point Hospitality is based in AC Hotel by Marriott Nashville Downtown, Nashville, TN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Convention Services Manager role at North Point Hospitality full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Convention Services Manager role in the Sales & Marketing department at North Point Hospitality.
Which team or department does the Convention Services Manager at North Point Hospitality belong to?
This Convention Services Manager position is part of the Sales & Marketing department at North Point Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Convention Services Manager position at North Point Hospitality?
Click the "Apply Now" button on this page. You will be redirected to North Point Hospitality's official application portal hosted on rippling where you can submit your application directly.
When was the Convention Services Manager job at North Point Hospitality posted?
This Convention Services Manager position at North Point Hospitality was posted on Oct 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Convention Services Manager
North Point Hospitality
You'll be redirected to North Point Hospitality's official application page on rippling.