Controls Engineer Technical Support - Night Shift

kiongroupยท Dematic Corp. (ILD-US)
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About this role

Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.

We offer:

What We Offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities
    ย 

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

The base pay range for this role is estimated to be $53,000 - $113,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

Join Dematic Corp. as a Controls Engineer Technical Support - Night Shift and be part of a team that is driven to achieve world-class results! This role offers the outstanding opportunity to work directly with customers, helping them navigate and resolve technical issues with precision and expertise. Your contribution will be essential in ensuring flawless performance of our systems, making a real difference in the material handling industry.

What You Will Do In This Role:

  • Participate in the support of semi-complex systems that integrate hardware and software.
  • Provide support in semi-complex material specification, schematic troubleshooting, and appropriate follow-up.
  • Recommend ideas related to efficiency improvement, cost reduction, and enhancement of customer happiness.
  • Offer outstanding troubleshooting expertise to Dematic's customers.
  • Travel between 20-30% to different customer locations, which may include weekends and overtime.

What We Are Looking For:

  • Bachelor's Degree in a related field or equivalent experience.
  • 1+ year's experience in a related field providing Customer Service Support.
  • Experience with Allen Bradley and Schneider PLC controls platforms.
  • Expertise in controls hardware troubleshooting.
  • Proficiency in electrical troubleshooting.
  • Strong Customer Service mentality.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively within a team environment.

Dematic Corp. values inclusiveness and collaboration. Ambitious individuals with technical skills and customer focus are encouraged to join us.

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Frequently Asked Questions

What is the salary for the Controls Engineer Technical Support - Night Shift role at kiongroup?
The listed salary for this Controls Engineer Technical Support - Night Shift position at kiongroup is USD 53Kโ€“113K. This is an Full time role.
Where is the Controls Engineer Technical Support - Night Shift position at kiongroup located?
This Controls Engineer Technical Support - Night Shift role at kiongroup is based in Atlanta, GA, United States, DEMATIC Dallas, TX, Grand Rapids, MI, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Controls Engineer Technical Support - Night Shift role at kiongroup full-time or part-time?
This is listed as a Full time position. It is posted as a Controls Engineer Technical Support - Night Shift role in the Dematic Corp. (ILD-US) department at kiongroup.
Which team or department does the Controls Engineer Technical Support - Night Shift at kiongroup belong to?
This Controls Engineer Technical Support - Night Shift position is part of the Dematic Corp. (ILD-US) department at kiongroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Controls Engineer Technical Support - Night Shift position at kiongroup?
Click the "Apply Now" button on this page. You will be redirected to kiongroup's official application portal hosted on workday where you can submit your application directly.
When was the Controls Engineer Technical Support - Night Shift job at kiongroup posted?
This Controls Engineer Technical Support - Night Shift position at kiongroup was posted on Aug 26, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Controls Engineer Technical Support - Night Shift
kiongroup ยท ๐Ÿ’ฐ USD 53Kโ€“113K
Apply for this role โ†—

You'll be redirected to kiongroup's official application page on Workday.