Control Room Operator
reworld
Control Room Operator
aristocrat· Aristocrat Technologies Inc
About this role
At Aristocrat, we focus on delivering happiness to life through the power of play. Our mission motivates us to innovate, collaborate, and sustain the highest standards in gaming content and technology. As a Control Room Operator, you will be essential in guaranteeing the seamless functioning of our gaming systems, supporting an outstanding customer experience. This is your opportunity to join a world-class team that prioritizes inclusion, excellence, and ambition. Join us in Lansing, MI, and be part of a company that thrives on creativity, integrity, and success!
What You'll Do
- Track the status and soundness of the gaming systems, guaranteeing seamless functionality.
- Complete manual activities in the gaming systems application according to system directives.
- Prepare and report daily activities and incidents promptly and accurately.
- Meet monthly performance goals for accuracy, quality, efficiency, and important metrics.
- Record activities and archive daily logs meticulously.
- Handle all job duties in strict adherence to company policies and procedures.
- Participate in testing and provide insightful feedback on system and equipment performance.
- Open production tickets for any system issues and ensure timely resolution.
- Maintain confidentiality of all information and uphold the things we value.
- Stay current on new developments and procedures regarding protocols.
- Collaborate effectively with the Delivery and Control Room Manager to ensure seamless operations.
- Provide outstanding customer support and address client concerns promptly.
What We're Looking For
- A High School Diploma or equivalent experience is required.
- Proficiency with computer systems and applications.
- Experience in data reporting and a proven attention to detail.
- Prior experience working as a control room operator or in a similar position.
- Highly developed verbal, interpersonal, and written communication skills.
- Positive attitude with the ability to sustain a friendly, professional, and courteous demeanor.
- Demonstrated ability to make thoughtful decisions and exercise discretion in the absence of management.
- Strong organizational and time-management skills.
- Excellent grammatical, typing, and data entry skills with an emphasis on accuracy.
- Dedication to maintaining company standards and values.
- Outstanding customer service skills and the ability to follow detailed protocols.
This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.
Compensation Philosophy
We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.
Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
Specific details about compensation and benefits for this position will be discussed during the recruitment process.
Frequently Asked Questions
Is the salary disclosed for the Control Room Operator position at aristocrat?
The salary for this Control Room Operator role at aristocrat is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Control Room Operator position at aristocrat located?
This Control Room Operator role at aristocrat is based in Lansing, MI, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Control Room Operator role at aristocrat full-time or part-time?
This is listed as a Full time position. It is posted as a Control Room Operator role in the Aristocrat Technologies Inc department at aristocrat.
Which team or department does the Control Room Operator at aristocrat belong to?
This Control Room Operator position is part of the Aristocrat Technologies Inc department at aristocrat. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Control Room Operator position at aristocrat?
Click the "Apply Now" button on this page. You will be redirected to aristocrat's official application portal hosted on workday where you can submit your application directly.
When was the Control Room Operator job at aristocrat posted?
This Control Room Operator position at aristocrat was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Control Room Operator
aristocrat
You'll be redirected to aristocrat's official application page on Workday.