Continuous Improvement Specialist III

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Position Summary 

• Responsible for leading cross-functional performance improvement initiatives to achieve quality and efficiency improvement. 

Principal Accountabilities

• Leadership Competencies:  Business Acumen, Collaborates, Developing People,
• Focus on Results, Leading Effective Teams, Managing Change, Personal Leadership, and Strategic Thinking
• Standards of Performance:  Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality

Education

• Bachelor’s degree required

Licenses and Certification

• Lean or Six Sigma certification preferred.

Experience and Skills

• Level I – Limited Experience  
  • Focus is on developing through on-the-job experience;
  • Support needed while learning and performing various continuous improvement activities, processes and tools.
  • Able to understand and discuss terminology, concepts, principles, and tools related to lean / process improvement.  
• Level II –
  • Focus is on applying and enhancing knowledge and skill.
  • Able to successfully complete tasks as requested. Help from an expert may be required from time to time, but most continuous improvement activities, processes and tools can be performed independently.
  • Demonstrate and apply a variety of lean principles and tools in a limited number of situations while needing minimal guidance to perform successfully.
• Level III – 
  • Independently perform continuous improvement activities, processes and tools 
  • Capable of coaching others in the application of lean principles, processes, and tools by translating complex nuances relating to these areas into easy to understand terms.
  • Demonstrate consistent excellence in performing a wide variety of continuous improvement activities across multiple projects, departments and/or organizations. 

Physical Activities 

• Intermittent hand manipulation required
• Intermittent lifting and carrying of 20 pounds 

Role Specific Responsibilities 

• Level I:
  • Demonstrates knowledge of process improvement principles, processes and tools.
  • Determines objectives, baseline and target performance for improvement initiatives. 
  • Systematically identifies, gathers, and analyzes pertinent information to accomplish goals.
  • Demonstrates effective use of appropriate processes and tools to achieve results. 
  • Effectively leads/facilitates multidisciplinary teams to achieve targeted results.
  • Effectively supports area leadership and staff in achieving expected results. 
  • Effectively supports area leadership and staff in hardwiring and sustaining improvements. o Effectively supports leadership in spread and sustainment of best practices.
  • Develops cooperative relationships internal and external to department
  • Continually seeks learning and development 
• Level II
  •  Demonstrates knowledge of process improvement principles, processes and tools.
  • Determines objectives, baseline and target performance for improvement initiatives. 
  • Systematically identifies, gathers, and analyzes pertinent information to accomplish goals.
  • Demonstrates effective use of appropriate processes and tools to achieve results. 
  • Effectively leads/facilitates multidisciplinary teams to achieve targeted results.
  • Effectively supports area leadership and staff in achieving expected results. 
  • Effectively supports area leadership and staff in hardwiring and sustaining improvements. o Effectively supports leadership in spread and sustainment of best practices.
  • Develops cooperative relationships internal and external to department
  • Continually seeks learning and development  
  • Develops effective team leaders by demonstrating the ability to effectively teach / transfer knowledge of process improvement principles, processes, and tools.
  • Demonstrates the ability to create an environment that fosters learning and development
  • Effectively leads high performing teams through complex situations
  • Leads and models a culture of improvement
• Level III:
  • Demonstrates knowledge of process improvement principles, processes and tools.
  • Determines objectives, baseline and target performance for improvement initiatives. 
  • Systematically identifies, gathers, and analyzes pertinent information to accomplish goals.
  • Demonstrates effective use of appropriate processes and tools to achieve results. 
  • Effectively leads/facilitates multidisciplinary teams to achieve targeted results.
  • Effectively supports area leadership and staff in achieving expected results. 
  • Effectively supports area leadership and staff in hardwiring and sustaining improvements. o Effectively supports leadership in spread and sustainment of best practices.
  • Develops cooperative relationships internal and external to department
  • Continually seeks learning and development  
  • Develops effective team leaders by demonstrating the ability to effectively teach / transfer knowledge of process improvement principles, processes, and tools.
  • Demonstrates the ability to create an environment that fosters learning and development
  • Effectively leads high performing teams through complex situations
  • Leads and models a culture of improvement 
  • Demonstrates advanced knowledge of process improvement principles, processes and tools. o Demonstrates the ability to develop the capabilities of others through coaching, resources and experience
  • Develops and coordinates training plan for interns and department staff.
  • Teaches, coaches and mentors Continuous Improvement Specialists in process improvement principles and tools.
  • Teaches others to build highly effective and performing teams
  • Establishes and develops disciplines, sign off points and best practices to maximize results  
  • Proactively develops new processes, systems, and courses to meet the process improvement learning needs of the organization both internally and externally 

Compensation (Commensurate with experience):

To

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http://www.sih.net/careers/benefits