Consumer Lending Documentation Supervisor

globalcu
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📍 Anchorage, AK, US📍 Glendale, AZ, USFULL TIME💰 USD 80K–133K

About this role

Overview

Reports to: Consumer Lending Compliance Manager

 

Functions Supervised: Consumer Lending Documentation

 

Primary Functions: Create and maintain documentation relating to policies, programs, procedures, practices, forms, and general operations for all Consumer Lending departments, including consumer loan origination, servicing, and collection teams.

 

Duties and Responsibilities:

  • Responsible for direct supervision of the Consumer Lending Documentation Officer, with a focus on clearly identifying their direction, motivation, training needs, and development.
  • Draft and update procedures, practices, forms, and general correspondence for all Consumer Lending departments to comply with Board and regulatory requirements and support efficient and accurate work routines including coordinating, managing, and presenting documentation material to key stakeholders in Consumer Lending business unit documentation meetings.
  • Responsible for conducting routine maintenance, updates, and general accountability for the Consumer Lending Team Sites utilizing Microsoft Suite to include Microsoft SharePoint. Label, sort, and categorize documents and content within SharePoint, including managing permissions and archiving documents when appropriate.
  • Draft, publish, and distribute department-wide communications. Coordinate with the Retail Financial Services Training & Communications team when appropriate to ensure other teams in the credit union are made aware of relevant changes within Consumer Lending.
  • Provide guidance to Senior Lending Staff regarding policies, departmental procedures, and practices.
  • Function as department liaison with Enterprise Content, Legal Services, Marketing, and Executive Administration to communicate updates, changes to documentation, and seek guidance, as necessary.
  • Assist with conducting, tracking, and managing general research on compliance-related or Consumer Lending-specific issues that are identified through regulatory updates.
  • Assist with internal and external audits, as needed.
  • Support the administration of the credit union's Records Management Policy as it pertains to Consumer Lending.
  • Perform other duties as assigned.

    • Qualifications

    Education:  Bachelor's Degree in Business Administration, Communications, or related fields of study.

     

    Creditable Experience in Lieu of Education: Demonstrated understanding of consumer, credit card, and/or real estate lending, collections, and servicing, including knowledge of policy/procedure development and administration, or equivalent experience with the credit union.

     

    Experience/Skills: Must have experience acceptable to management in consumer, credit card, and/or real estate lending, collections, and servicing fields. Demonstrated ability to collaborate with managers and executives on a regular basis. Acceptable and demonstrated verbal and written communication skills are required, including technical writing. Ability to ensure documentation integrity with regard to completeness, grammar, structure, and consistency. Edit documents to maintain documentation accuracy, relevance, and validity. Must be proficient in the use of Microsoft Office Suite. Must possess organizational skills, a strong sense of time management, and analytical thinking skills.

     

    Tenure: Not Applicable.

    Compensation

    Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

    Salary Pay Range: 08

    $79,989 - $132,798 annually

    Benefits

    • Short-term and long-term incentives
    • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
    • 401(k) plan with a 5% match
    • Employee Assistance Program (EAP)
    • Life and disability coverage
    • Voluntary cash benefits for accident, hospitalization and critical illness
    • Tuition Reimbursement
    • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
    • Click here to view Global’s comprehensive Benefits Programs

    Equal Opportunity Employer

    Frequently Asked Questions

    What is the salary for the Consumer Lending Documentation Supervisor role at globalcu?
    The listed salary for this Consumer Lending Documentation Supervisor position at globalcu is USD 80K–133K. This is an FULL TIME role.
    Where is the Consumer Lending Documentation Supervisor position at globalcu located?
    This Consumer Lending Documentation Supervisor role at globalcu is based in Anchorage, AK, US, Glendale, AZ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Consumer Lending Documentation Supervisor role at globalcu full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Consumer Lending Documentation Supervisor role at globalcu.
    How do I apply for the Consumer Lending Documentation Supervisor position at globalcu?
    Click the "Apply Now" button on this page. You will be redirected to globalcu's official application portal hosted on icims where you can submit your application directly.
    When was the Consumer Lending Documentation Supervisor job at globalcu posted?
    This Consumer Lending Documentation Supervisor position at globalcu was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
    Consumer Lending Documentation Supervisor
    globalcu · 💰 USD 80K–133K
    Apply for this role ↗

    You'll be redirected to globalcu's official application page on icims.