Senior Associate - Accounts Payables
sutherland
Consultant - Associate - Tier 1 Technical Support Consultant
About this role
Company Description
Build Your Career with Sutherland
Looking for a job that fits your lifestyle while offering long-term career opportunities?
At Sutherland, you'll join a global leader in Customer Experience, working with one of the world's leading consumer technology brands. Whether you're starting your career or looking for a fresh challenge, we'll provide the training, support, and development you need to succeed.
No previous technical support experience? No problem—we'll teach you everything you need to know.
Job Description
What You'll Do
As a Customer Experience & Technical Support Advisor, you'll help German-speaking customers get the most from their devices and smart technology.
Your day-to-day will include:
Providing support via phone and email in German and English.
Assisting customers with product setup and troubleshooting.
Resolving connectivity and basic technical issues.
Delivering an outstanding customer experience on every interaction.
Qualifications
What We're Looking For
German proficiency at B2/ B2H level.
English proficiency at C1 level.
Excellent communication and customer service skills.
Interest in technology and consumer electronics.
Basic knowledge of Wi-Fi, mobile devices, or connectivity is an advantage.
Positive attitude and willingness to learn.Availability to work from our office in Sofia.
Schedule: Monday to Sunday, between 10:00 and 19:00.
Additional Information
Why Join Us?
Choose the schedule that suits you: 6, or 8-hour shifts.
Permanent employment contract.
Competitive salary.
Fully paid training.
21 days of paid annual leave.
Additional health and life insurance.
Meal vouchers.
Company-paid lunch in the office three days per week.
Employer-sponsored professional certifications to boost your skills and career.
Clear career progression and internal promotion opportunities.
Modern office, supportive colleagues, and an international work environment.
Ready to join us? Apply today and discover where your career can take you!
Frequently Asked Questions
Is the salary disclosed for the Consultant - Associate - Tier 1 Technical Support Consultant position at sutherland?
The salary for this Consultant - Associate - Tier 1 Technical Support Consultant role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Consultant - Associate - Tier 1 Technical Support Consultant position at sutherland located?
This Consultant - Associate - Tier 1 Technical Support Consultant role at sutherland is based in //23, bg, Sofia, Sofia City Province, Bulgaria, Sofia, Sofia City Province, Bulgaria, //23, Bulgaria. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Consultant - Associate - Tier 1 Technical Support Consultant role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Consultant - Associate - Tier 1 Technical Support Consultant role at sutherland.
How do I apply for the Consultant - Associate - Tier 1 Technical Support Consultant position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Consultant - Associate - Tier 1 Technical Support Consultant job at sutherland posted?
This Consultant - Associate - Tier 1 Technical Support Consultant position at sutherland was posted on Aug 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Consultant - Associate - Tier 1 Technical Support Consultant
sutherland
You'll be redirected to sutherland's official application page on SmartRecruiters.