Consultant
About this role
Job Summary
Key Responsibilities
-
Provide Level 3 support for MDM-related incidents and service requests.
-
Administer and manage Microsoft Intune environment.
-
Configure and maintain device enrollment policies for Windows, iOS, Android, and macOS.
-
Create, deploy, and troubleshoot compliance policies, configuration profiles, and security baselines.
-
Manage application packaging and deployment through Intune.
-
Support Autopilot, device provisioning, and lifecycle management.
-
Implement Conditional Access policies in collaboration with security teams.
-
Monitor device health, compliance status, and remediation activities.
-
Troubleshoot device enrollment, application deployment, and policy synchronization issues.
-
Maintain documentation, SOPs, and knowledge base articles.
-
Coordinate with Microsoft support and OEM vendors for complex issues.
-
Participate in change management, patch deployment, and operational reviews.
-
Generate reports and dashboards for device compliance and management metrics.
Key Responsibilities
Technical Skills
-
Microsoft Intune Administration
-
Azure Active Directory / Entra ID
-
Microsoft Endpoint Manager
-
Windows Autopilot
-
Conditional Access Policies
-
Mobile Application Management (MAM)
-
Mobile Device Management (MDM)
-
Windows 10/11 Administration
-
Android Enterprise & Apple Business Manager
-
PowerShell Scripting
-
Microsoft Defender for Endpoint (Preferred)
-
SCCM/MECM Co-management (Preferred)
Troubleshooting Skills
-
Device Enrollment Issues
-
Compliance and Configuration Policy Troubleshooting
-
Application Deployment Issues
-
Certificate and Authentication Troubleshooting
-
Conditional Access & MFA Issues
-
Sync and Connectivity Issues
Skill Requirements
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Consultant position at HCLTech?
Where is the Consultant position at HCLTech located?
How do I apply for the Consultant position at HCLTech?
When was the Consultant job at HCLTech posted?
You'll be redirected to HCLTech's official application page on successfactors.