Consolidated Systems Monitoring Administrator - Senior (Government)

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. 

AT&T has an opening for a Consolidated Systems Monitoring Administrator to provide 24x7 monitoring of server and network operations. 

Job Duties/Responsibilities:

• Provide 24 x 7 monitoring support to Client/Server and Network Operations.  
• All candidates must work a rotating panama schedule.  
• Take appropriate action to maintain system availability.  
• Analyze system anomalies, perform initial troubleshooting, generate and route Maximo tickets to the appropriate service providers for timely work-off.  
• Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required.  
• Remain current in with Standard Operating Procedures, System manuals and control logs.  
• Maintain accuracy of all System Analysts task.  
• Continue to develop state of the art knowledge and skills as required for the evolving technical environment.

Required Clearance:

TSSCI (#tssci) (#polygraph)

Required Qualifications:

• Experience with the following applications: ServiceNow, HP Openview, Lotus Notes databases and email. 
• Excellent interpersonal skills. 
• Ability to work closely with CSM Management, Client/Server & Network professionals and the customer community. 
• Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of work history.  

Weekly Hours:

Time Type:

Location:

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.