Conference Services and Events Supervisor

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are currently recruiting for a Conference Services and Events Supervisor to work alongside our manager supporting the delivery of exceptional conference and event services while overseeing and guiding our team based at a leading American multinational investment bank situated in the city.

The investment bank and financial services company are a true flagship location for Portico! The team take pride in being the service partner chosen to deliver an intuitive service, with careful planning and faultless standards.

They have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.

The role involves overseeing bookings and events, ensuring a seamless service is delivered, and a professional image is always maintained.  This is a highly visible position, working closely with the firm’s staff and clients, as well as other service partners across the business.  The successful candidate will take a hands-on approach, supporting all aspects of the events coordination while demonstrating adaptability, flexibility and open-minded approach in ever changing business environment.

Exceptional attention to detail, a commitment to excellence and pride in delivering outstanding service are fundamental to this role.

Working Hours: 40 Hours per week. Mon – Fri between 8:00 – 18:30 pm.  Earlier or later shifts may be required to accommodate event requirements and business needs.

Salary: £43,079

Qualifications

• Previous experience in a leading service delivery or supervisory role within a high end corporate or luxury hotel environment.
• Ability to deliver business level customer service while working with clients, stakeholders and senior personal.
• A demonstrable understanding of service excellence and a high-quality customer experience.
• Experience with room reservations, conference bookings and events planning.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.