Conference & Events Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a C&E Manager, you’re not just supporting sales strategies to maximize event revenue – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Drive C&E Revenue: Develop and implement sales strategies to maximize conference and event revenue, identify new business opportunities, and achieve sales targets.
• Manage Client Relationships: Build and maintain strong relationships with clients, event organizers, and business partners to understand their requirements and secure repeat business.
• Manage Event Enquiries: Handle conference and event enquiries from initial contact through confirmation, ensuring accurate proposals, quotations, and timely follow-up.
• Coordinate Event Planning: Work closely with Operations, Banqueting, F&B, and other hotel departments to ensure client requirements are clearly communicated and events are delivered successfully.
• Conduct Site Inspections: Welcome potential clients for hotel and event space tours, present the hotel's facilities, and recommend suitable solutions based on their requirements.
• Monitor Sales Performance: Track confirmed and tentative business, maintain accurate records, and provide regular updates on sales activities and revenue performance.
• Promote the Hotel: Support sales calls, client visits, networking activities, and promotional initiatives to increase the hotel's visibility and generate new C&E opportunities.
• Ensure Hilton Standards: Maintain compliance with Hilton standards, hotel policies, and established sales procedures throughout the C&E sales process.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.