Concierge Attendant - Marriott

kahlerhospitalitygroup· Front Office
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📍 Rochester, MN, USOTHER💰 USD 16+

About this role

Overview

To act as an ambassador of the hotel by providing special assistance and information about local area attractions to customers and patrons, offering a wide selection of alternatives for guest satisfaction.

Responsibilities

  • Greet customers immediately with a friendly and sincere welcome.
  • Respond to inquiries with accurate information.
  • Promptly answer telephone calls.
  • Input guest messages into the computer.
  • Retrieve guest messages and communicate the content to the guest.
  • Retrieve mail, packages, and facsimiles for guest as requested.
  • Arrange and confirm recreation, business, and dining activities for guests.
  • Arrange for guest transportation as requested
  • Register VIP guests by inputting and retrieving information from a computer system.
  • Promote Corporate marketing programs.
  • Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate
  • Distribute printed materials.
  • Field guest complaints and determine course of action to resolve the complaint.
  • Provide safety deposit for guests.
  • Escort VIP guests to accommodations.
  • Notify guests of incoming faxes
  • Operate facsimile machine to send, receive, and log incoming transmissions.
  • Handle cash, make change and balance an assigned house bank.

Qualifications

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.

  • Strong computer skills.
  • Strong customer service skills.
  • Strong written and verbal communication skills.

 

SUPERVISORY RESPONSIBILITIES

 

Supervises Front Office staff to include Hiring, Training, Coaching, Discipline, and Performance Evaluations.

 

EDUCATION AND EXPERIENCE REQUIRED:

  • High School Dimploma
  • Prior customer service experience required.
  • Prior hospitality experience preferred.

 

PHYSICAL DEMANDS:

Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

 

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

 

Physical Demands: 

Description:

Frequency:

Comments:

  Lifting

 Occasionally

Lifting up to 25-30 lbs.

  Bending

 Occasionally

 0

  Twisting

 Occasionally

 0

  Push/Pull

 Occasionally

 0

  Sitting

 Frequently

 0

  Standing

 Frequently

 0

  Walking

 Frequently

 0

  Other

  Never

 0

 

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Desk Environment is typical
  • Low to moderate noise is expected

Compensation Range:

 

The compensation for this position is $16.00/hour based on qualifications and experience.

 

What we offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 

Frequently Asked Questions

What is the salary for the Concierge Attendant - Marriott role at kahlerhospitalitygroup?
The listed salary for this Concierge Attendant - Marriott position at kahlerhospitalitygroup is USD 16+. This is an OTHER role.
Where is the Concierge Attendant - Marriott position at kahlerhospitalitygroup located?
This Concierge Attendant - Marriott role at kahlerhospitalitygroup is based in Rochester, MN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Concierge Attendant - Marriott role at kahlerhospitalitygroup full-time or part-time?
This is listed as a OTHER position. It is posted as a Concierge Attendant - Marriott role in the Front Office department at kahlerhospitalitygroup.
Which team or department does the Concierge Attendant - Marriott at kahlerhospitalitygroup belong to?
This Concierge Attendant - Marriott position is part of the Front Office department at kahlerhospitalitygroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Concierge Attendant - Marriott position at kahlerhospitalitygroup?
Click the "Apply Now" button on this page. You will be redirected to kahlerhospitalitygroup's official application portal hosted on icims where you can submit your application directly.
When was the Concierge Attendant - Marriott job at kahlerhospitalitygroup posted?
This Concierge Attendant - Marriott position at kahlerhospitalitygroup was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Concierge Attendant - Marriott
kahlerhospitalitygroup · 💰 USD 16+
Apply for this role ↗

You'll be redirected to kahlerhospitalitygroup's official application page on icims.