Community Support Worker
carepros
Community Support Worker
sydneyhealthcare· Wollongong Home Care
About this role
Mental Health & Disability Support Workers
Wollongong, NSW | Morning & Evening Shifts | Ongoing
We are seeking experienced Mental Health & Disability Support Workers to support participants with complex mental health needs across the Wollongong region.
This is a high-priority recruitment due to changes in the existing workforce.
Applicants must have availability across at least 3–4 days per week and be able to commit to a minimum of 10–15 hours per week.
About the Role
You will be supporting participants with complex mental health conditions, including:
- Schizophrenia
- Schizoaffective Disorder
- PTSD
- Co-occurring alcohol and drug use
- Psychosocial disability and complex behavioural needs
Support will involve working in dynamic environments where participants may experience distress, emotional dysregulation, or periods of mental health deterioration.
Key Responsibilities
- Provide person-centred mental health support in line with individual care plans
- Supervise and prompt medication administration in accordance with protocols
- Implement Positive Behaviour Support Plans (BSPs), including proactive and reactive strategies
- Use de-escalation techniques, low-arousal communication, and emotional regulation skills during periods of distress
- Support participants experiencing symptoms such as paranoia, delusions, or disorganised thinking while maintaining safety
- Work confidently in environments where substance use may be present, applying harm-minimisation approaches and professional boundaries
- Recognise early warning signs and follow escalation pathways, including contacting emergency services when required
- Maintain accurate, objective documentation including case notes, incident reports, and handovers
- Communicate effectively with the wider support team and management
- Respect participant choice and control, including the right to refuse support
- Assistance with personal care and manual handling when required
- Support with hygiene, cleaning, and bedding
- Assist with daily living tasks to promote independence
Essential Requirements
- Demonstrated experience supporting individuals with complex mental health needs, ABI, and/or behavioural challenges
- Strong emotional regulation skills and calm, professional communication style
- Experience implementing Behaviour Support Plans and following safety protocols
- Ability to work independently and within a team in high-pressure environments
- NDIS Worker Screening Check (or willingness to obtain)
- First Aid & CPR (or willingness to obtain)
- Valid Driver’s License and reliable vehicle (mandatory)
- Availability across a minimum of 3–4 days per week
Frequently Asked Questions
Is the salary disclosed for the Community Support Worker position at sydneyhealthcare?
The salary for this Community Support Worker role at sydneyhealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Community Support Worker position at sydneyhealthcare located?
This Community Support Worker role at sydneyhealthcare is based in Wollongong, New South Wales, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Community Support Worker role at sydneyhealthcare full-time or part-time?
This is listed as a Casual position. It is posted as a Community Support Worker role in the Wollongong Home Care department at sydneyhealthcare.
Which team or department does the Community Support Worker at sydneyhealthcare belong to?
This Community Support Worker position is part of the Wollongong Home Care department at sydneyhealthcare. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Community Support Worker position at sydneyhealthcare?
Click the "Apply Now" button on this page. You will be redirected to sydneyhealthcare's official application portal hosted on bamboohr where you can submit your application directly.
When was the Community Support Worker job at sydneyhealthcare posted?
This Community Support Worker position at sydneyhealthcare was posted on Jul 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Community Support Worker
sydneyhealthcare
You'll be redirected to sydneyhealthcare's official application page on bamboohr.